News Roundup

A quick roundup of the news in Telecoms | Week #45

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Vonage to repay $100 million to customers

Vonage has been fined by the US Federal Trade Commission for making it too difficult for customers to quit their VoIP services. A proposed court judgment forces Vonage to repay clients affected by its actions in the amount of $100 million. The penalty payment will be sent to the FTC, which has committed to distributing the relevant funds to all customers who are identified as being eligible for compensation.

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Arelion adds a new route for flexible trans-Atlantic traffic

Arelion has announced the addition of a new flexible, high-capacity transmission route to its network. With the inclusion of this new route, Arelion’s clients will benefit from enhanced customizable routing diversity solutions for trans-Atlantic traffic that meet their specific requirements through a single, scalable end-to-end solution. This route will provide EU terrestrial extensions to client endpoints, as well as a US connection to Arelion’s 150+ Points-of-Presence (PoPs).

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Clickatell releases its Chat Commerce Trends Report

According to Clickatell’s most recent Chat Commerce Trends Report, there is a significant demand for tailored and convenient commerce experiences via mobile messaging chats. Customers now make 95% of their retail purchases on their smartphones. Younger generations, notably 92% of Gen Z and 95% of Millennials, are more interested in using mobile messaging associated with a retail brand.

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Meta Platforms cut around 13 percent of its workforce

Mark Zuckerberg has announced the layoff of around 11,000 positions at his social network business,  Meta Platforms. This decision was widely anticipated following recent financial difficulties and a shareholder backlash. Staff reductions will affect all areas of the social media organization, but the hiring freeze will have a disproportionate impact on the recruiting staff. These layoffs will affect around 13% of the company’s global staff.

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Vodafone joins the IBM Quantum Network 

Vodafone has joined the IBM Quantum Network, gaining access to sophisticated quantum computing as well as IBM’s expertise in this arena. The organization will also help its staff enhance their quantum technology abilities through iterative prototyping led by IBM. The two businesses were among the first to join the GSMA Post-Quantum Network Taskforce, which aims to assist in developing policy, regulation and operator business procedures for improved telecommunications security.

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