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The leading VoIP and unified communications (UC) services provider Vonage and a cloud-native UC integration management company Qunifi have joined forces to provide a fully integrated Microsoft Teams calling feature for Vonage Business Communications customers. Based in the UK,  Qunifi operates the Call2Teams Microsoft Office 365 voice integration service that connects Microsoft Teams to any PBX or SIP trunk within minutes, enabling businesses to make and receive calls on any device using the Microsoft Teams application. Mark Herbert, Qunifi co-founder and CEO, said, “Customers are excited about using Microsoft Teams as a unified collaboration environment, but up to now, adding the Teams phone calling feature has been perceived as disruptive or costly. We have worked with Vonage to create a simple, per-user add-on to the Vonage Business Communications service, allowing customers to get all the benefits of Microsoft Teams while using the Vonage services they already have.” “Call2Teams is…

Ofcom announces another 5G spectrum auction for the UK in spring 2020 Britain’s telecommunications regulator Ofcom has confirmed that it plans to hold an auction for low and mid band 5G spectrum in the spring of 2020. In a statement, Ofcom said that the auction will include companies bidding for spectrum in two different frequency bands: 80 MHz in the 700 MHz band and 120 MHz in the 3.6-3.8 GHz band. However, the UK telecoms watchdog has not yet confirmed when it will auction the high band, mmWave spectrum that will allow mobile operators to offer the truly transformative speeds of 1Gbps and above. Read more at: https://tinyurl.com/y6tx6ecz Microsoft furthers $5 billion IoT plan with new Azure features Microsoft launches new functionalities to simplify the customer journey and deliver highly secured IoT products over its Azure platforms. The company said that the expansion of IoT devices is enabling enterprises to bring cloud intelligence to…

VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…