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CLOUD COMMUNICATIONS

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Find out why a good communications provider is a key to your business success and what to look for in a communications provider.
Market Trends

Why a good communications provider is key to business success

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As a business owner, you understand the importance of communication. You must be able to communicate effectively with your staff, customers and vendors. Without good communication, your business may suffer. Even though you might not consider your phone service provider to be an essential part of your company, they actually have a significant influence on your business. A reliable telecom service provider can assist you in maintaining effective company relations, offering you the most contemporary tools to improve your communications.

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cloud communication features

The ultimate checklist of cloud communication features

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VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…

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Schurz Communications
Telecom News

Schurz Communications launches UCaaS in cooperation with Alianza

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The cloud communications platform from Alianza has been chosen by Schurz Communications, a provider of cloud services and broadband media, to offer its Antietam Broadband and Orbitel customers brand-new, cutting-edge, high-margin unified communication (UC) services and increase its addressable market.   Schurz will be able to unlock and produce additional income from its current broadband services client base with the help of Alianza’s Business Cloud Communications (BCC) and Business Text Messaging (BTM) solutions, all while streamlining its back-end processes.   Schurz sought a simple-to-deploy and maintain solution that would allow the company to rapidly extend and modify its service offerings in response to its customers’ rising demand for voice-first UC services, and their need to get such services from a reliable broadband provider.   Customers of Schurz will be able to communicate, meet, and share across all of their devices thanks to Alianzas powerful, adaptable, all-in-one Business Cloud Communications solution.…

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VoIP provider
VoIP Fundamentals

Top 10 questions to ask your next VoIP provider

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As VoIP technology becomes more broadly adopted, the number of VoIP providers on the market continues to grow, each with their own unique set of services. The stakes are high when it comes to your phone system, and a misstep may have a detrimental influence on your reputation and business operations. After all, you require a phone system that is trustworthy, has the functionality you need, and can scale with your business – all at a competitive price. Switching to a different voice carrier may be a challenging exercise, and it would be a waste of your time and money to switch to a VoIP service that does not match your needs. To make migrating to a new VoIP service easier, here is a list of the top 10 questions to ask your prospective VoIP provider. What features and tools does the company offer? The majority of providers give a…

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business communications

How can VoIP improve business communications?

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It is for a good reason that Voice Over Internet Protocol (VoIP) has become the go-to method of telecommunications for businesses all over the world. It goes without saying that adopting VoIP for your corporate communications has a myriad of perks. In this article, we will explore the benefits of VoIP and why you should consider utilizing it for your business communication needs. VoIP in brief We have already described the basics of VoIP, but bear with us while we go through it again. “Repetitio est mater studiorum,” or “Repetition is the mother of all learning,” as the Latin proverb says. VoIP is an abbreviation for Voice over Internet Protocol, which is a networking technology that facilitates efficient, flexible and cost-effective voice communications. In contrast to on-premises telecoms, VoIP is Internet-based, providing organizations with a dependable phone network via a cloud-based platform. The system operates by sending and receiving digital…

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UCaaS
Telecom News

DIDWW enhances its powerful solutions for UCaaS service providers

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 DIDWW, a leading provider of premium quality two-way SIP trunking services, has recently added new features to its cloud-based communications platform to further assist Unified Communications as a Service (UCaaS) providers in meeting the ever-evolving demands of enterprises and SMBs globally.  UCaaS systems can leverage the robust and geo-redundant VoIP network at DIDWW that allows for the simple and efficient management of large volumes of internal and external communications traffic. The company‘s feature-rich two-way SIP trunking solution supports virtually unlimited call capacity, flexible SIP trunk settings, and direct interconnections. Designed to help expand business communications around the world for companies of all sizes, DIDWW SIP trunking will ensure a fully-compliant and reliable service, as well as excellent call quality. As a global telecom provider, DIDWW offers extensive coverage of local, national, mobile and toll-free virtual phone numbers in 80 countries. When combined with local two-way SIP trunks, local…

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Voximplant
Telecom News

Voximplant’s video and audio meetings now integratable

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Businesses and developers can now integrate a full-scale video conferencing offering by Voximplant, an intelligent cloud communications platform provider, directly into their apps and workflows. End users may interact more closely and discuss their projects with less context switching now that top–tier video and audio sessions are incorporated into their familiar services.   Voximplant’s video conferencing, according to the company, can be set up in less than 10 minutes. The standard Voximplant package features three alternative user interface layouts, as well as add-ons such as reactions and raise hand options. The Voximplant conferencing platform can accommodate up to 50 active participants, stream to up to 100 viewers with just one presenter, and record sessions. Furthermore, all communications are encrypted using WebRTC, making this solution highly secure and HIPAA-compliant.   Voximplant offers phone, video and message conversations within the app. Customers may utilize this platform for a range of use cases,…

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SASE
Telecom News

S-NET Communications and Versa Networks to offer SASE solutions to enterprises

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S-NET Communications, a provider of cloud-based business communications and networking solutions, and Versa Networks, a supplier of secure access service edge (SASE), have decided to expand their partnership to include Versa SASE as part of S-NET’s managed networking service portfolio, allowing the company to accommodate the secure communications and networking needs of its increasing amount of multi-location enterprise customers.   S-NET can now provide an extensive communications and networking solution to its clients by adding Versa SASE to its portfolio of Secure SD-WAN, Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Managed IT services. This allows S-NET to expand its share of the market among multi-location organizations.   S-NET Communications is recognized for providing customers with cutting-edge cloud communications and networking solutions that help them develop their businesses faster, as well as committed, individualized customer support that helps them get the most out of their…

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Enreach
Telecom News

Voiceworks and i4IP are now Enreach

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Enreach, the UCaaS and CCaaS company supported by the independent investment firm Waterland Private Equity, has rebranded Voiceworks and i4IP, two Dutch indirect cloud communications and IT startups, under one name – Enreach. The new branding strengthens Enreach’s market position in the Netherlands and across Europe, and marks a significant step forward in the group’s integration efforts.   Voiceworks and i4IP will continue to deliver future-proof, white label cloud communications and IT solutions under the Enreach brand. DSD, CloudLand and Eazit, all Dutch Enreach enterprises, are now labeled as “part of Enreach.” These name changes will serve to increase Enreach’s brand awareness and reputation in the Netherlands and throughout Europe, as well as aid in the integration of the companies.   The rebranding of Enreach provides their partners with benefits and prospects for scaling up and receiving support for prospective worldwide aspirations. Enreach’s large footprint in Europe makes it easier…

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itw
Telecom News

Get ready! 15th annual ITW is just around the corner

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The start of the International Telecoms Week is rapidly approaching. The 15th annual ITW will take place from the 9th of May until 12th of May at the Gaylord National Resort & Convention Center in National Harbor, Maryland, near Washington, DC.   International Telecommunications Week is the world’s largest meeting of global leaders from the telecoms and ICT Infrastructure ecosystems, and it is a must-attend event for anybody driving and trailblazing the growth of telecommunication. ITW connects the international carrier, subsea, infrastructure, data center, cloud, software, and other communities, featuring over 2,000 companies from 148 countries.   As the primary yearly gathering place for the global wholesale telecommunications community, ITW provides the greatest and most diverse networking opportunities for the worldwide wholesale telecoms industry through meetings, workshops, chats, and seminars. It’s a fully integrated exhibition with a variety of options for people to connect with individuals from all around the…

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