DIDWW Archives | Page 3 of 8

DIDWW, a global telecoms operator offering premium quality VoIP communication and SIP trunking services, has announced its partnership with airBaltic, the Latvian national airline connecting the Baltic region with over 70 destinations in Europe, the Middle East, and the CIS. This flag carrier of Latvia will use DIDWW two-way SIP trunking solution for its corporate communications all over the world. As part of this alliance, airBaltic will benefit from DIDWW extensive virtual phone number coverage, allowing the company to accelerate its business growth and operate efficiently across multiple geographies. With an international business spanning three continents, airBaltic relies on powerful two-way SIP trunking to seamlessly connect its bases in Riga, Tallinn, Vilnius and Tampere, as well as other key destinations worldwide. This DIDWW and airBaltic partnership will enable airBaltic and its customers to leverage fully-compliant and highly reliable voice services with premium call quality. In addition, airBaltic will utilize the…

Telecom News

DIDWW and AssistYou join forces to offer AI-powered voice assistant services worldwide

By Aiste Kryzanovske June 2, 2023

DIDWW, a leading global provider of VoIP and SIP trunking services, has expanded its strategic partnership with AssistYou, a top developer of AI-driven voice assistants for large-scale phone customer service operations. By harnessing the power of DIDWW two-way SIP trunking, this collaboration aims to deliver enhanced voice services and further expand the global reach of AssistYou’s innovative voice assistant solution. Seeking to deliver best-in-class technology and services, AssistYou recognizes the crucial need for a partner, like DIDWW, capable of providing worldwide coverage for call termination, ensuring high-quality and secure VoIP communications. By employing the potential of voice technology, AssistYou helps businesses to reduce customer service workload, increase availability, and elevate overall customer satisfaction. Additionally, AssistYou Analytics tool enables organizations to analyze and enrich every phone call in real-time, generating valuable insights to optimize customer service and operational processes. Through this extended partnership, AssistYou will benefit from secure and uninterrupted voice…

SIP

DIDWW strengthens its Asian footprint with new SIP Trunking services in Japan and Singapore

By Aiste Kryzanovske May 24, 2023

DIDWW, a leading global provider of premium quality two-way VoIP and SMS communications, has announced the expansion of its SIP trunking services, now offering local termination in Japan and Singapore. This strategic move reinforces the operator’s commitment to providing comprehensive coverage and robust communication solutions to businesses across the Asian region. The DIDWW SIP trunking solution serves as an efficient alternative to traditional telephony, leveraging a private, global IP network to deliver services with solid reliability and scalability. With virtually unlimited call capacity and flexible SIP trunk settings, customers can make truly local calls in Japan and Singapore while seamlessly connecting their local or international business communications. The recent additions to DIDWW local dialing coverage extends the availability of the company’s local termination service to 44 countries. In addition, the carrier’s SIP trunking solution offers numerous benefits, including a high level of audio quality and emergency calling capabilities in certain…

Telecom News

DIDWW to feature its innovative Voice and SMS services at ITW 2023

By Aiste Kryzanovske April 6, 2023

Efficient communications are essential to keep people connected and businesses thriving in today’s fast-paced digital world. DIDWW, a leading provider of premium quality VoIP communications, two-way SIP trunking and SMS services, has announced its participation in International Telecoms Week 2023, the world’s largest event aimed at bringing together global leaders in the telecoms and digital infrastructure industries. The 16th annual edition of ITW is scheduled for the 14-17th of May in Washington, DC, and provides visitors with a comprehensive range of connectivity solutions under one roof. With 6,000 attendees, over 2,000 companies and more than 120 expert speakers, ITW 2023 offers an ideal platform for professionals to meet and network with influential leaders, innovators and decision-makers in the field of telecommunications. During this upcoming event, DIDWW is set to showcase the latest advancements to their powerful two-way SIP trunking solution, A2P and P2P SMS, and other innovative VoIP…

Telecom News

DIDWW SIP Trunking Solution Now Available on Genesys AppFoundry

By Aiste Kryzanovske March 15, 2023

The international telecom operator combines forces with Genesys Cloud CX™ to provide customers with a powerful communications solution that will accelerate their international growth. DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced that its SIP Trunking solution is now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Through the new AppFoundry™ listing, Genesys users can conveniently select a reliable and certified telecom provider that offers solutions tailored to their unique business communications needs, while benefiting from a streamlined experience. SIP trunking is now available with Genesys Cloud CX™, an all-in-one composable solution that helps organizations offer frictionless and connected customer and employee experiences. As a modern, API-first experience orchestration platform, Genesys Cloud CX enables organizations to coordinate every interaction and…

Telecom News

DIDWW launches Alphanumeric A2P SMS in 21 European markets

By Aiste Kryzanovske March 9, 2023

With unparalleled speed, convenience and security, A2P SMS service empowers organizations to reach customers using personalized, targeted messages that drive results and foster brand loyalty. DIDWW, a global provider of premium quality VoIP communications and SIP trunking services to operators and businesses all over the world, has further expanded the coverage of its A2P SMS service with alphanumeric sender IDs by adding 21 European countries. These new additions will enable DIDWW to offer its customers further opportunities to send SMS messages with a guaranteed sender ID that matches their brand name, increasing brand recognition and customer engagement. The service is now available in the following countries: Austria, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. The DIDWW architecture can handle large volumes of messages, provide real-time monitoring and ensure high delivery rates.…

Telecom News

DIDWW expands Toll-free virtual number coverage to Moldova, Malaysia and Kenya

By Aiste Kryzanovske February 2, 2023

DIDWW, a leading provider of virtual phone numbers and SIP trunking services to operators and businesses all over the world, has further expanded its toll-free number coverage. Moldova, Malaysia and Kenya have been added to the list of 62 countries where DIDWW customers can use the company’s toll-free DID service and benefit from premium quality cloud communications. Toll-free numbers provide companies with a cost-effective way to extend their reach to customers, as these numbers allow any size businesses to be accessible locally without the callers having to incur high long-distance charges. The powerful DIDWW SIP trunking service offers an extensive global phone number inventory with instantly available toll-free DIDs, including gold and vanity numbers. Delivered over a private, global IP network, this solution ensures a fully-compliant and robust service with virtually unlimited call capacity, flexible SIP trunk settings and premium voice quality. In addition, the DIDWW number porting…

Telecom News

DIDWW integrates with Zapier to offer seamless connection to 5000+ business apps

By Aiste Kryzanovske January 12, 2023

DIDWW, a global telecom operator that provides premium quality VoIP and SIP trunking services, has announced its latest integration with Zapier, a leading web-based automation platform. This partnership will enable DIDWW customers to automate their workflows using DIDWW SMS and Voice services and seamlessly connect to a huge variety of prominent business and productivity applications. Acting as an efficient translator between web APIs (Application Programming Interfaces), Zapier’s platform provides easy access to thousands of the most popular apps, such as Salesforce CRM, Google Sheets, Slack, Trello, WhatsApp, Telegram and Facebook Messenger. Zapier enables sophisticated and highly scalable interactions between tools and online services that would not otherwise communicate with one another. Customers can conveniently automate recurring tasks and business processes, thereby saving time and increasing productivity. Zapier’s integration with DIDWW’s SMS and Voice services offers customers a whole new world of possibilities. This solution enables non-SMS apps to…

News Roundup

A quick roundup of the news in Telecoms | Week #51

By Vilija Simkiene December 23, 2022

Amazon Web Services awarded $724M cloud contract The US Navy has issued a single contract to Amazon Web Services (AWS) potentially worth $723.9 million. Under a five-year enterprise software license (ESL) agreement, AWS will provide the Department of the Navy access to AWS’ commercial cloud environment, including training, certification courses and professional services from the cloud provider. The ESL includes work to be performed from December 2022 through to December 2028. Read more at: https://tinyurl.com/5ynmx3at Infovista unveils its 360° Assurance solution for VoLTE and VoNR Infovista, a global leader in network lifecycle automation, has introduced its 360° Assurance for VoLTE/VoNR solution. This advancement will equip mobile voice service providers with a comprehensive, end-to-end solution to ensure a better customer experience when using voice services. Infovista’s 360° Assurance for VoLTE/VoNR solution is designed to address specific problems that service providers face when assuring VoLTE and VoNR services, including detecting and resolving one-way…

Telecom News

DIDWW now licensed as a telecom operator in Slovenia, Croatia and Spain

By Aiste Kryzanovske December 20, 2022

DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, has further expanded its license portfolio that offers businesses compliant two-way Voice and SMS communications. Slovenia, Croatia and Spain have been added to the constantly growing list of 28 countries where DIDWW holds national telecom operator licenses with its own numbering resources. The importance of telecom operator licenses has greatly increased over the years as VoIP services are being adopted by a growing number of larger corporations and governmental institutions. Being a licensed carrier confirms that a company is able to ensure a high level of service quality and availability and allows license holders, such as DIDWW, to match the stringent regulatory requirements demanded by wholesale VoIP providers, enterprises and businesses. Voice and SMS-enabled global phone numbers and first-class SIP trunking services are some of the most important components for any company when optimizing their business…