Google Cloud’s Contact Center AI hits general availability Google Cloud has announced the general availability of Contact Centre AI, which will enable corporations to deploy virtual agents for basic customer interactions. The service is built using conversational AI engine Dialogflow, the development suite for creating conversational interfaces such as chat bots and interactive voice responses (IVR). Furthermore, Google Cloud has introduced Cloud Run, a service for managing Knative for serverless apps like Kubernetes, and has also launched the Network Intelligence Centre, an AI-driven network management service. Read more at: https://tinyurl.com/yhn43zb9 Moto Razr 2019 is official: A foldable smartphone with no display crease One of the most iconic and best-selling flip phones is reborn. Motorola has unveiled the Moto Razr folding-screen smartphone with a large OLED display that folds in half. The most interesting thing about the new phone is the hinge design: there is a large empty space around it, so…