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Telecom Secretary in India, Aruna Sundarajan expressed concerns about the country’s lack of quality mobile network services. She pointed out the fact that more towers and fiberisation is needed to follow the growth of subscribers. She said, during the second 5G India conference, “In a country where data is growing at 500 per cent, we need much more infrastructure. You need at least double the number of towers, at least double the size of fibre. Otherwise, where will the quality come from? So, they (operators) are working on that We are driving down hard on the service quality areas. We are beginning to see visible changes as a result of it. But it is not enough.” In a situation where call drops occur more often, falling service quality is concerning users and professionals. Manoj Sinha, the Telecom Minister, replied by confirming that the government is committed to “ensure quality of…

In India, the TRAI (Telecom Regulatory Authority of India) recommended that providers will be allowed to offer app-based VoIP services through Wi-Fi. Those calls will be considered the same way as classic calls. Thus the operators will have to have to follow the rules forme the TRAI. The consequences are interesting for a country that can be subject to issues on phone connectivities to the network. With this recommendation, you can now have the service from your regular provider with one phone number, and get the app of that same company, and use the same number for both. However, you can also download the app from another provider and get another phone number for VoIP, and use it through Wi-Fi. The infrastructures in India, using circuit switch, was not seen as efficient enough for VoIP, but the issues on call drops needed to be addressed. This explains why the TRAI…