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Stanford Medicine’s Justin Scord urges VoIP and collaboration teams to approach AI with discipline, not hype. At InfoComm 2026, he emphasized scalable, supportable systems, data-backed vendor claims, and careful AI adoption across unified communications, cloud calling, meeting rooms, and healthcare workflows where reliability, privacy, and governance are essential for providers

Cisco and Zoom are reshaping enterprise VoIP collaboration with native Zoom Rooms on Cisco devices. The launch helps IT teams modernize meeting rooms, improve video conferencing experiences, and unlock AI-powered workplace analytics while preserving premium Cisco hardware. As hybrid work grows, room technology becomes critical communications infrastructure for business calling.