Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that RCS can now be provisioned using our Sinch Customer Dashboard, expanding the number of tools available for businesses to get started with RCS quickly and seamlessly. With its suite of APIs and user-friendly solutions, Sinch is helping businesses take advantage of RCS at scale, making messaging more interactive, engaging, and accessible.
IC Mobile has partnered with Openmind Networks to enhance its messaging services, introducing advanced, secure messaging systems for Canadian businesses. This collaboration strengthens IC Mobile’s position in the telecom market, aligning with its commitment to innovation and reliable communication.
HORISEN and Vodafone Germany launch an innovative public transportation ticketing system, integrating Rich Communication Services (RCS) and Direct Carrier Billing (DCB). This collaboration simplifies fare purchases via mobile phones, enhancing user convenience. As part of Vodafone’s UPLIFT initiative, this project underscores a commitment to sustainable, digital transformation in public services, reflecting VoIP advancements.
DIDWW’s new messaging platform enhances global audience engagement by enabling communication through SMS and social media channels. Key features include contact segmentation, message templates, automated link shorteners, and detailed performance insights. Businesses can test campaigns, manage opt-outs, and use fallback channels, ensuring effective communication and maximizing impact worldwide.
In the realm of mobile communication, Virginie Debris stands as a seasoned expert, navigating the evolution from ringtones to Rich Communication Services (RCS). With an illustrious career spanning over two decades, she recently captivated audiences at Mobile World Congress, delving into RCS’s transformative potential. In this exclusive interview, Virginie sheds light on her journey and shares invaluable insights into the future of messaging.
Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, today announced that it has enhanced its brandable Mobile Softphone solution to support MMS (multimedia messaging service) from select providers. Telinta customers wishing to offer MMS can use MMS-enabled DIDs from both Endstream and VI Communication Services (formerly VoIP Innovations) with TeliGlobe. Any DID provider may be used for voice calling with TeliGlobe, or any of Telinta’s white label solutions for service providers. MMS, SMS, and free on-net messaging are available via both Telinta’s brandable and non-brandable Mobile Softphone options. TeliGlobe is a brandable Mobile Softphone app for both Android and Apple iOS mobile devices. The app is a key part of Telinta’s cloud-based solution for Mobile VoIP, and is available for free download by end users in both iTunes and Google Play. TeliGlobe offers an extremely affordable way for ITSPs and…
By 2026, the global market for A2P SMS is expected to be worth $74.7 billion. The rising usage of customer and employee engagement by large and medium-sized businesses around the world is expected to fuel this growth in the global market. A2P messaging, also known as application-to-person messaging, describes any type of traffic in which a person receives messages from an application. This type of communication is often referred to as professional or enterprise messaging, and generally consists of one-way messages that do not require a response. Given that over 98% of text messages are opened, A2P messages are very likely to be read, providing businesses with a cost-effective option for improving customer interaction. A2P SMS is used by a wide range of companies and industries to send messages to customers, including banking notifications, marketing notifications, two-factor authentication SMS authorizations, automated booking confirmations, as well as to deliver…
The SoftBank Group’s subsidiary Z Holdings has announced that after completing a merger with the popular messaging app Line, it will invest $4.7 billion into the venture and hire 5,000 artificial intelligence engineers over the next five years. The merger of the two Japanese companies has been in the works since 2019, but was delayed by issues related to Covid-19. The main business areas of the company will be communication and social media, electronic and mobile commerce, along with online search and advertising. With the launch of their new services and collaborations with companies such as for online advertising, the joint establishment aims to generate $18.7 billion in revenue and $2 billion in operating profit in the fiscal year 2023. Softbank Corp. and Naver Corp., the South Korean IT giant and major shareholder of Line, will each contribute 50 percent of capital required for the new intermediate holding…
RingCentral, a US-based provider of high-performance cloud communications and collaboration solutions for businesses, has announced a new high-volume and fully integrated SMS service that allows businesses to send SMS messages and updates to their customers promptly and seamlessly. Developers can build custom applications by using the Application Programming Interface (API) that interfaces with RingCentral’s business communication platform. RingCentral also provides a service with pre-built applications that can be obtained from the RingCentral App gallery. By using RingCentral phone numbers for bulk SMS messages, companies can send one-time messages or bundle requests. In addition, the company supports message insights, such as status, logs, storage and analysis for more progressive compliance. The API also permits RingCentral customers to use SMS for services such as mass marketing, automated messaging, customer surveys, chatbots, two-factor authentication and one-time passwords. The API is currently in beta version and available as part of RingCentral’s…
The international IT and telecommunications company Infobip announced the launch of its new omnichannel customer engagement platform, Moments. Infobip provides a global cloud communications platform that enables companies to create a connected customer experience at all stages of platform usage. The new Moments platform will allow brands to better understand and reach the modern consumer in the digital age. It also promises to provide a sense of human touch to digital communications by supporting personalized messaging and creating smart automated trips through a nationwide omnichannel customer engagement hub. The service is designed to create a sincere connection between people through relevant content obtained from important customer information analysis, including their interests and activities. Moments uses Infobip’s first mobile telecommunications legacy to allow marketers to build long-term relationships through its extensive portfolio of channels, which include WhatsApp, Facebook Messenger, Viber, Line and other chat apps, as well as SMS,…
