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Microsoft made significant strides in AI and collaboration tools, with major updates in its Copilot data processing capabilities, set for expansion in 15 countries by 2025. The integration of voice commands into Copilot enhances seamless workflows on mobile, while regulatory scrutiny prompts Microsoft to address pricing transparency issues and improve security in Teams.

Enterprises increasingly embrace Microsoft Teams Phone for streamlined business communication, integrating crucial calls with daily tasks. Over 93% of Fortune 100 companies use Microsoft Teams, with 20 million global users. By merging calls, chats, and meetings, businesses cut outdated PBX costs and enjoy a unified, secure cloud communication platform.

GoTo introduces GoTo Connect for Education, revolutionizing school communications. This cloud-based platform integrates phone, paging, messaging, and alerts, streamlining management and enhancing security. Schools can now consolidate fragmented systems, easing the IT burden and ensuring safety. GoTo’s innovative approach seeks to modernize educational communication infrastructure smoothly and cost-effectively.

In the ever-evolving landscape of Unified Communications (UC), sustainability is emerging as a key consideration, influencing how businesses select their UC providers. With regulatory changes and environmental responsibility becoming primary concerns, decision-makers must now weigh the ecological impacts alongside traditional factors like reliability and cost. This shift is further compounded by the energy demands of artificial intelligence (AI) integration in UC platforms, making accurate emission assessments crucial. For companies striving towards carbon neutrality, transparency in emissions and sustainable practices are integral to meeting both regulatory requirements and corporate social responsibility goals.

Singapore’s state-owned firm Temasek is collaborating with Microsoft, BlackRock, and MGX to revolutionize global AI infrastructure, targeting a $100 billion investment. This ambitious AI Infrastructure Partnership includes enhancing AI data centers, showcasing AI’s transformative potential on industries globally, and aligning efforts with major global entities for rapid advancement.