Sinch and OneReach.ai have partnered to deliver powerful AI-driven customer experiences by combining Sinch’s global communications infrastructure with OneReach.ai’s advanced agent orchestration platform, enabling businesses to rapidly deploy intelligent, personalized interactions across preferred customer channels.
Nokia has significantly enhanced its Industrial IoT offerings by introducing advanced apps and a comprehensive marketplace. With a focus on automation, safety, and sustainability, the MXIE edge system now supports innovative technologies for Industry 4.0. This development, alongside partner collaborations, strengthens enterprises seeking to integrate robust 4G/5G communication solutions.
TalkTalk is revolutionizing customer service by transitioning to the Kraken platform, becoming the first major broadband provider to adopt it. This move aims to enhance service delivery and customer management experiences.
Rakuten Mobile launches “Rakuten AI for Business,” a Generative AI solution designed for Japanese corporate environments, enhancing tasks like document creation and translation with ease. Featuring robust language processing and seamless web browser access, it’s both efficient and affordable.
Oracle and Starlink have partnered to enhance Oracle’s Enterprise Communications Platform with high-speed satellite connectivity. This integration enables secure, real-time data flow for industries like healthcare and construction, even in remote areas.
Telefónica Tech has introduced a groundbreaking generative AI platform designed for enterprises to create custom virtual assistants. This platform integrates with backend systems and hyperscale cloud services, connecting to large language models.
DIDWW has launched an advanced omnichannel Messaging Platform, enabling businesses to engage globally via SMS, social platforms, and email. With robust security, real-time monitoring, and premium quality SMS services, the platform ensures reliable communication.
The Vodafone UK and Gigs partnership is revolutionizing the telecom industry by enabling startups to easily create Mobile Virtual Network Operator (MVNO) services. Leveraging Vodafone’s vast network, tech companies can now seamlessly integrate custom phone plans, improving customer engagement and unlocking new revenue streams.
Cirata’s Data Migrator 3.0 revolutionizes data management, providing enhanced interoperability, automation, and security. With improvements like Apache Iceberg and Databricks Delta Lake support, it simplifies data transformation across platforms.
Datadobi’s launch of StorageMAP 7.1 revolutionizes VoIP data management with enhanced scalability and performance. The Unstructured Data Mobility Engine tackles large data volumes effortlessly, while the HDI Archive Appliance Bypass accelerates data migration.
