telinta Archives | VoIP Review

AI

Telinta’s AI Marketplace Gives Telecom Service Providers a Choice of Integrated AI Providers

By Gintare Jakonia September 25, 2026

Telinta, Inc., a global leader in cloud-based VoIP switching and billing solutions for telecom service providers, today announced its AI Marketplace. This competitive marketplace gives Telinta customers access to three industry-leading AI providers: ElevenLabs, Vapi, Vida AI, and Vida Global. Using one or more of Telinta’s integrated AI providers, Telinta customers can easily offer agentic AI-enabled telecom services, including Hosted PBX and other business telephony. AI capabilities that Telinta customers can offer include: AI Agents can provide pricing, schedule appointments, take orders and even remember previous orders from that caller. End users populate a KnowledgeBase to train the AI with what to say, and how to answer questions. Handle after-hours calls (or any hour calls) by sending an SMS with a web link to the proper information: links to place orders, check billing, make payments, apply for jobs, and more. Collect key details such as the caller’s name, contact info, and more.…

VoIP News

Telinta and proleneä Team Up to Serve VoIP Service Providers for LNP

By Gintare Jakonia September 18, 2026

Telinta, Inc., a global leader in cloud-based VoIP switching and billing solutions, and proleneä, an industry leader in Local Number Portability (LNP) solutions, today announced special promotions for VoIP service providers, helping them to query proleneä’s LNP data directly from Telinta’s hosted softswitch platform. LNP queries enable VoIP service providers to route calls more accurately based on the Location Routing Number (LRN), helping to reduce VoIP termination costs. When a phone number is ported from one carrier to another, a ten digit LRN is assigned to it. Telinta’s hosted softswitch queries proleneä’s LNP data, finds the LRN associated with a ported number, and routes the call to the carrier now serving that number. “proleneä enables Telinta customers to manage their VoIP termination costs on US calls by routing on the destination’s LRN rather than the dialed number,” said Gable Baldridge, Vice President of Product and Software Development, proleneä. “When termination prices vary…

VoIP Solutions

Snom and Telinta Team Up to Streamline IP Phone Provisioning for ITSP Customers

By Gintare Jakonia August 13, 2026

Telinta, a global leader in cloud-based VoIP switching and billing solutions, and Snom, a leader in communication technology, today announced a solution for automated provisioning of Snom M500 phones using Telinta’s softswitch platform. Telinta has developed Auto-Provisioning Profiles for the Snom M500 Pro DECT Multicell Base Station, the Snom M55 SIP DECT Handset, and the Snom M58 SIP DECT Deskset. The Snom M500 DECT Multicell Base Station, together with the M55 SIP DECT Handset and M58 SIP DECT Deskset, delivers a scalable, enterprise-grade wireless communications solution for businesses of all sizes. Designed for simple deployment and centralized management, the M500 family provides reliable mobility, exceptional HD voice quality, and secure SIP-based communications, making it an ideal solution for service providers delivering hosted voice and UC services. This cloud-based provisioning enables Internet Telephony Service Providers (ITSPs) worldwide to streamline and automate deployments of Snom phones via Telinta’s cloud-based softswitch platform. Telinta’s solution is…

Telco Buzz

Telinta Wins Industry Award for Technical Support and Training

By Gintare Jakonia June 26, 2026

Telinta, a global leader in cloud-based Softswitch and Billing solutions, today announced that it has been chosen as winner of the 2026 Visionary Spotlight Award recognizing its world-class Technical Support and Training. This prestigious industry award from ChannelVision Magazine honors Telinta’s team of expert Engineers, who provide 24/7 Technical Support and comprehensive Training to the company’s worldwide customer base of telecom service providers. ChannelVision’s editors and independent judges evaluated technology providers based on a range of criteria, including service delivery and support, overall innovation, future industry impact, creativity, differentiation, and other factors. “The 2026 awards reflect a rapidly evolving industry, with leaders navigating emerging technologies and shifting customer expectations,” said ChannelVision president and CEO Berge Kaprelian. “On behalf of ChannelVision, we wish a sincere congratulations to Telinta’s Engineering team.” “When a telecom service provider becomes a Telinta customer, an important part of our onboarding process is comprehensive training delivered by one of…

UCaaS

Telinta and Vida Team Up to Bring AI Agents to Telecom Service Providers

By Gintare Jakonia June 2, 2026

Telinta, a global leader in cloud-based Softswitch solutions, and Vida Global Inc. (NYSE American: VIDA), a leading AI agent operating system, have partnered to bring intelligent multi-language, multi-modal AI agent capabilities to telecom service providers using Telinta’s hosted Softswitch and Billing platform. Telinta has integrated Vida’s AI agent technology into its TeliCoreTM platform, enabling telecom service providers to add the power of AI agents to popular services like Hosted PBX, SIP Trunking, UCaaS, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, and other business telecom services. With Vida, Telinta customers get access to Vida’s platform to provide AI agents to their end-user business customers. Vida AI agents answer inbound calls with intelligent, natural-language responses informed by the end user’s knowledge base and CRM data. During a call, agents can send SMS messages with links to make purchases, access documentation, book reservations, or complete other online transactions. Agents also place outbound…

UCaaS

Telinta Enhances its Brandable Desktop Softphones and WebRTC with Multi-Language Interfaces for UCaaS

By Gintare Jakonia May 8, 2026

Telinta, a global leader in white label cloud-based softswitch and billing solutions, announced that it has added a multi-language interface to its brandable Desktop Softphone and WebRTC solutions. Users can select their preferred language from an easy-to-use menu within the softphone. Telinta customers can offer these softphones in any language they need. Telinta’s brandable Desktop Softphone and WebRTC are currently available with default language choices of English, Spanish, Portuguese, French, and Ukrainian. Telinta customers can request any additional language needed. Desktop Softphone and WebRTC are part of Telinta’s family of brandable softphones, which all can be used in multiple languages. Telinta’s Mobile Softphone also enables end users to select language, and can automatically detect the default language of the user’s device, both phones and tablets. The softphones can support both attended and unattended transfers, BLF, a convenient Operator Panel, a PBX extension list, user status display, and more. Telinta’s brandable softphones can be customized to add a…

UCaaS

ITSPs can now Send SMS via Touchtone Prompt

By Kamile Bigenyte February 11, 2025

Telinta, a global leader in cloud-based softswitch solutions, introduces a new feature for ITSPs, enabling businesses to send outbound SMS via Auto-Attendant prompts. This allows seamless customer engagement, such as sharing online ordering links or reservation details.

UCaaS

Telinta and VoIP Supply Team Up to Serve ITSP Customers with Joint Promotion, Webinar

By Kamile Bigenyte October 16, 2024

Telinta, a global leader in cloud-based softswitch solutions, and VoIP Supply, a leading provider of IP Phones and provisioning services, have teamed up to better serve the needs of Internet Telephony Service Providers (ITSPs). The two companies invite ITSPs to participate in a joint webinar to learn more about unique solutions and special promotions.

UCaaS

Telinta and Commio Team Up for Special Webinar and Promo for ITSPs

By Kamile Bigenyte April 10, 2024

Telinta, a global leader in cloud-based softswitch solutions, and Commio, a leading cloud voice and messaging API platform, are pleased to announce a special joint promotion for VoIP service providers. Using Telinta’s cloud-based TeliCoreTM softswitch platform, VoIP service providers can easily use Commio’s VoIP inbound and outbound calling to offer Hosted PBX, SIP Trunks, Business and Residential VoIP, Mobile and Desktop VoIP, WebRTC, Calling Card, Pinless, and other popular VoIP services.

Cloud PBX

Telinta Redesigns its Virtual Office Hosted PBX Solution to Help ITSPs Serve Small and Home-Based Business Users

By Kamile Bigenyte February 15, 2024

Telinta, a global leader in white label cloud-based switching and billing solutions, today announced significant enhancements for its unique Virtual Office solution.
Virtual Office is Telinta’s award winning Hosted PBX solution enabling VoIP service providers to offer highly customizable services to small and home-based businesses.