Virgin Media O2 Daisy enters the UK business telecom sector with a combined legacy of scale and expertise. The venture promises streamlined services across mobile, broadband, cloud and security, offering businesses a single partner for connectivity and growth.
Virgin Media O2 and Age UK join forces to support older people during the 3G switch off. The partnership funds digital guidance, free compatible devices and awareness sessions, ensuring vulnerable customers stay connected as services transition to 4G and 5G.
Virgin Media O2 is transforming customer service with Lumi AI, a tool that supports agents by analyzing calls and suggesting solutions in real time. Early results show faster resolutions, fewer complaints, and more personalized support.
Virgin Media O2 is expanding its small cell network to Bristol in partnership with Ontix. The initiative, part of a £700 million plan, boosts 4G and 5G capacity in crowded urban areas. Recent spectrum acquisitions from Vodafone will strengthen coverage and support key partnerships.
Virgin Media O2 has cut Scope 1 and 2 emissions by 56 percent since 2020 and expanded its electric vehicle fleet. Progress includes major energy savings, renewable electricity use, and reductions in packaging waste, all part of its push toward net zero emissions.
Virgin Media O2 is revolutionizing connectivity in Northern UK, emphasizing a sustainable digital future through significant investments and cutting-edge VoIP technology. Their ambitious move promises over 3.4 million connections, delivering gigabit speeds 16 times faster than average, and a robust expansion of their 5G network—bridging gaps in accessibility and digital inclusivity.
Virgin Media O2 is advancing Birmingham’s network with more 4G small cells, enhancing mobile capacity in crowded areas like the city center. These compact base stations, often installed on street furniture, boost network performance.
Virgin Media O2 will deactivate its 3G network in Durham by April 2025 as part of a UK-wide shutdown plan. Customers with outdated devices are urged to upgrade to maintain mobile services.
Virgin Media O2 introduces Daisy, an AI-driven virtual assistant, tackling phone fraud by engaging scammers in conversations for up to 40 minutes. Part of the “Swerve the Scammers” initiative, this tool combines AI with insights from YouTube scambaiter Jim Browning to protect potential victims effectively, ensuring scam prevention.
Virgin Media O2 has made groundbreaking progress by deploying 5G standalone small cells in Birmingham. This state-of-the-art VoIP-ready technology promises enhanced mobile connectivity, achieving internet speeds up to 300Mbps.
