UK telecom operator O2 is pioneering the deployment of mobile masts with pre-assembled units, transforming mobile network installations across the UK. This innovative approach, conducted in partnership with Vecta Labs, enhances efficiency and accelerates deployment times, drastically reducing on-site installation durations. These advancements ensure rapid, reliable network expansion, vital for 5G growth.
Virgin Media O2, in partnership with Hiya, triumphs in VoIP fraud prevention by identifying over a billion suspicious scam calls. The Call Defence service, powered by adaptive AI, proactively warns users about potential threats, safeguarding their communications. This advancement strengthens consumer trust and enhances VoIP call security efficiency.
Virgin Media O2 has launched an innovative O2 Satellite service, utilizing Starlink technology from SpaceX to enhance mobile connectivity in remote areas, called ‘not-spots’. This new service, boosting UK landmass coverage from 89% to 95%, allows users to seamlessly switch from mobile to satellite connectivity when traditional networks are unavailable.
Virgin Media O2 has launched its 5G-enhancing Giga Sites in London, marking a major leap in UK mobile connectivity. Utilizing Nokia’s cutting-edge MIMO technology, these sites promise robust and speedy 5G, seamlessly blending spectrum bands for superior coverage and capacity. This initiative is vital to Virgin Media O2’s mobile transformation strategy.
Virgin Media O2 has unveiled its groundbreaking 5G Standalone network across 500 UK towns and cities, now covering 70% of the population. This vast rollout enhances mobile experiences with improved 5G coverage, speeds, and reduced latency, all at no extra cost. Virgin Media O2’s investments focus on advancing digital experiences, supporting innovations like autonomous transport and remote healthcare.
Virgin Media O2 Daisy enters the UK business telecom sector with a combined legacy of scale and expertise. The venture promises streamlined services across mobile, broadband, cloud and security, offering businesses a single partner for connectivity and growth.
Virgin Media O2 and Age UK join forces to support older people during the 3G switch off. The partnership funds digital guidance, free compatible devices and awareness sessions, ensuring vulnerable customers stay connected as services transition to 4G and 5G.
Virgin Media O2 is transforming customer service with Lumi AI, a tool that supports agents by analyzing calls and suggesting solutions in real time. Early results show faster resolutions, fewer complaints, and more personalized support.
Virgin Media O2 is expanding its small cell network to Bristol in partnership with Ontix. The initiative, part of a £700 million plan, boosts 4G and 5G capacity in crowded urban areas. Recent spectrum acquisitions from Vodafone will strengthen coverage and support key partnerships.
Virgin Media O2 has cut Scope 1 and 2 emissions by 56 percent since 2020 and expanded its electric vehicle fleet. Progress includes major energy savings, renewable electricity use, and reductions in packaging waste, all part of its push toward net zero emissions.


