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VoIP

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Snom
Telecom News

Snom releases new headsets and conference systems for all work scenarios

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When choosing the right equipment, it is important to consider the additional criteria that is necessary to meet the changing expectations of professional equipment for mobile workplaces. Among other things, this includes the seamless use of purchased devices anywhere, and the possibility of multi-purpose technology. Snom has been taking this approach in the development of its IP phones for some time now. Through numerous integrations, Snom IP phones have become integral to intelligent office environments. Snom is now extending this strategy to its headsets and conference phones, while its new A330 M/D headset and the new C300 speakerphone contribute to the work-life balance of employees. Snom A330 M/D: Headset with full-band audio and comfort Thanks to state-of-the-art D/A converter technology and optimized speakers, the Snom A330 M/D is a mono- or binaural USB headset that delivers outstanding HD audio quality across the entire human hearing spectrum. The…

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PBX On The Cloud
Telecom News

PBX On The Cloud and DIDWW join forces to deliver industry leading voice solutions

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PBX On The Cloud, a cloud-based voice solutions provider for Latin America and the USA, has further extended its partnership with DIDWW, a global telecoms operator that offers premium quality two-way VoIP and SMS communications. This collaboration will create added value and functionality for PBX On The Cloud customers by utilizing DIDWW’s SIP trunking service.   PBX On The Cloud is a part of MIGESA, a Mexican corporation with more than 40 years of experience in information technology, that has partnered with providers such as DIDWW, Microsoft, Cisco Systems, Dell, HP and VMware. Following the Latin American traditions and customs, PBX On The Cloud knows all their customers by name, offering personalized and efficient services in their selected languages, including English, Spanish and Portuguese from their fully redundant data centers. Powerful PBX On The Cloud voice services range from simple residential phone lines to hosted PBX solutions, including SIP…

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cloud communication features

The ultimate checklist of cloud communication features

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VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…

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Infinity Telecom
VoIP Solutions

Scaling business communications with Global Voice services by Infinity Telecom

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Infinity Telecom is a licensed telecom provider in the Czech Republic, headquartered in Prague. The business provides solutions for data transfer and storage, IP telephony, Internet access, content delivery, colocation, and other telecommunication services in a number of international locations. With quick connectivity for both offices and call centers, Infinity Telecom offers a comprehensive telephone communications solution that can help businesses scale their communication needs while cutting expenses on long-distance and international calls. With Infinity Telecom, companies have access to a team of professionals who are ready to help with all business communication needs, no matter what they might be. With international DID numbers and SIP trunking in over 90 countries, as well as local termination in 60 countries globally, the carrier allows businesses to connect with customers around the world without interruption. With virtual numbers being allocated within a few minutes or days, depending on the…

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PRAGMA
Telecom News

Pragma upgrades its iPECS cloud UCaaS platform

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Pragma has announced enhancements to its iPECS Cloud 5.0 UCaaS platform, which will broaden the product offering for channel partners. The iPECS Cloud platform upgrade adds a number of new capabilities to iPECS ONE and iPECS, Analytics and iPECS Cloud.   iPECS Cloud 5.0 includes enhancements to the iPECS ONE collaboration service as well as connectivity with Microsoft Productivity tools. Device integration for Android and iOS mobile users, as well as call recording and compliance tools have been added to iPECS ONE to improve the user experience and provide administrators and compliance teams with added confidence in controlling their voice interactions.   Pragma claims that the most recent version satisfies their shared commitment to enhancing customer experience with Ericsson-LG. Pragma continues to provide UCaaS tools and features through its alliance with Ericsson-LG, assisting their fast-growing reseller channel in dominating the industry.   IPECS Analytics is the offering’s focal point for…

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UC
Telecom News

Vodafone and RingCentral launch UC solution in the German market

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‘Vodafone Business UC with RingCentral’ has been introduced to the German market by Vodafone Germany and RingCentral, a supplier of worldwide business cloud communications. The newly released Unified Communications (UC) platform combines RingCentral’s flagship offering, RingCentral Message Video Phone™ (MVP™), with Vodafone’s mobility and 5G technology.   Businesses now have another compelling option to migrate from their current infrastructure to the cloud thanks to this new unified communications solution. Vodafone Business UC with RingCentral enables staff to work from anywhere by providing a single app for team messaging, video meetings and a cloud phone system, and it provides a flexible yet dependable solution to handle the complexities of everyday work.   In order to make communication and collaboration easier, this highly secure system offers call recording, HD video meetings, and many other new features. End users will also benefit from the numerous distinctive features, such as the AI-based Advanced Meeting…

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RingCentral
Telecom News

RingCentral expands its hardware ecosystem and adds new features

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RingCentral, a global provider of business cloud communications, video meetings, collaboration and contact center solutions, has announced an extension of its hardware ecosystem as well as new RingCentral Rooms feature updates.   Organizations may use RingCentral Rooms to turn their meeting locations into dynamically enabled video conferencing destinations. Customers may now choose from a number of additional hardware partners to equip their conference rooms with high-quality, intelligent audio and video, as well as a whiteboard, allowing meeting attendees to better interact while also being seen and heard.   RingCentral is collaborating with three more hardware suppliers to satisfy the ever-increasing market demands for conferencing services. New partnerships with Avocor, Jabra and EPOS provide the company users more options and new features that improve the meeting room experience for improved interaction and smoother collaboration.   “Strong relationships with strategic hardware partners are important as we strive to address the complex challenges…

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Hosted Voice
Telecom News

Smart City Networks to add Hosted Voice to its service portfolio

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A cloud-based business Voice over Internet Protocol (VoIP) phone system called Hosted Voice will be added to the Smart City Networks portfolio of goods and services, the US-based provider of cutting-edge technology and communication services for trade exhibitions and events, has announced.   The Smart City Hosted Voice solution, which was created with mobile users in mind, provides one-number calling from any device, and round-the-clock access to admin and user portals that let users individually manage their phone settings, greetings, out-of-office messages, phone mail, and other features.   Smart City Hosted Voice provides a mobile app that allows any device to be used alternately for incoming and outgoing calling, and the system may be linked with Microsoft Teams deployments.   Hosted Voice is a telecommunications platform that provides crystal clear call quality, flexibility and a variety of capabilities to tailor the product to the specific demands of any site, whether…

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Ericsson
Telecom News

Ericsson gains clearance for Vonage purchase

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Ericsson has announced that the Committee on Foreign Investment in the United States (CFIUS) has approved its $6.2 billion acquisition of Vonage Holdings. The transaction is scheduled to close by Thursday, July 21.   The Swedish vendor’s most significant purchase to date is that of Vonage. This acquisition is a crucial component of Ericsson’s strategy, which calls for creating a market-leading service for businesses.   Both the company’s boards and shareholders have approved the $6.2 billion all-cash transaction, but the deal was briefly put on hold while the Committee on Foreign Investments in the United States (CFIUS) looked at it. Following the transaction’s announcement, Ericsson became involved in a controversy in February involving payments to the Islamic State militant organization in Iraq. This incident led to investigations by various U.S. authorities, raising concerns that the deal would be in jeopardy.   In spite of Ericsson’s offer price of $21 per…

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Open Doors
Telecom News

Truecaller launches Open Doors – a new voice-based app

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A brand-new software called Open Doors for safe, secure and private audio voice connectivity has been released by Truecaller, a global platform for validating contacts and eliminating unsolicited communications.   The goal of Open Doors is to facilitate amusing, spontaneous, private interactions on a worldwide scale. The Google Play Store and Apple App Store will offer Open Doors absolutely free to download and use. The software is the product of diligent development work by teams in India and Stockholm.   Users may sign up for the app using their phone number and a one-time password (OTP), or they can sign in using their current Truecaller account.   Users may start a chat at any time, and everyone in their contact list who also has the app installed, will receive an invitation to participate. When their friend joins, their contacts will be notified as well, and the cycle will continue indefinitely.…

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