VoIP Archives | Page 27 of 32

Market Trends

Blockchain in Telecoms: Benefits and Capabilities

By Aiste Kryzanovske October 21, 2020

Maintaining an edge over competition, staying on track with ever-shifting customer needs and seeing steady revenue growth, can be hard in the fiercely competitive environment of telecoms. That is why the telecom industry needs to consider introducing new technologies into their business practices. One such promising technology that can give telecommunications business owners leverage in the industry is blockchain. Blockchain was created as a technology that brings trust where it does not exist. Currently, the telecommunications blockchain market is in its early stages, with only a few vendors having launched telecommunications blockchain solutions. Given the complex nature of blockchain and distributed ledger technology, it is clear that in order for it to succeed in the telecommunications industry, vendors will need to pool their knowledge of blockchain technology and the telecommunications industry. Bringing blockchain into play can create significant benefits and opportunities for a variety of telecommunications sectors. Some of these…

Telecom News

Dialpad raises $100M in Series E funding

By Aiste Kryzanovske October 8, 2020

Dialpad, the US-based business VoIP, video and contact-center service provider has announced $100 million in E Series financing. The funding phase was led by OMERS Growth Equity, Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. As claimed by the company, its value now exceeds $1.2 billion, based on the $245 million that it has raised up till now. The new funding will focus on Dialpad innovations and support expanded market strategies. The $1.2 billion evaluation comes as no surprise, as the demand in the market is growing. The company says its annual revenue figure now exceeds $100 million. In addition, Dialpad has recently focused on its artificial intelligence solutions. In 2018, the company launched its VoiceAI service and now provides many AI solutions as part of its voice intelligence service. The services include automated note taking, real-time transcription and voice analytics. Moreover, the news…

Telecom News

DIDWW announces new Configuration Profile Rules feature

By Aiste Kryzanovske September 17, 2020

DIDWW, a global telecommunication provider, has announced the launch of a brand-new feature to further enhance its industry-leading user interface by introducing automated Configuration Profile Rules. Ever since DIDWW’s launch in 2004, the company has been constantly delivering new, up-to-date features to the market to enhance the overall user experience. Although the company has had a configuration profile section for some time that allowed its users to create as many configuration profiles as their virtual numbers (DIDs) require, this new feature automates a sometimes complex process. Now, using the new rules section, users can automatically assign their specific configuration profiles to their DIDs by location or number type. DIDWW introduced this automated process in order to save customers time, as the platform can now perform all the technical and often time-consuming tasks for them. The new feature will allow customers to create multiple rules that will apply the…

Telecom News

A quick roundup of the news in Telecoms | Week #36

By Aiste Kryzanovske September 4, 2020

Patton VoIP Solutions to use Deutsche Telekom’s SIP services Patton Electronics, a provider of UC, cloud and IoT solutions for carrier, enterprise and industry, has announced that its SmartNode VoIP gateway and eSBC product lines have been tested and are compatible with the new Deutsche Telekom CompanyFlex and DeutschlandLAN SIP-Trunk services. This success is thanks to Patton’s many years of developing innovative hardware, software and cloud based UCC solutions. Patton is committed to continually expanding its extensive cross-certification library. Patton’s SmartNode VoIP Gateways and eSBC will provide key networking features to Deutsche Telekom’s SIP-based business communication solutions. Read more at: https://tinyurl.com/yy5khxgl Liechtenstein offers the fastest broadband in the world Cable.co.uk conducted a study that compares and charts global broadband speeds . At the top of the list is Liechtenstein, with the fastest broadband in the world averaging 229.98 Mbps. The data also revealed that North African countries have the slowest…

Telecom News

VoIP provider Dialpad acquires Highfive

By Aiste Kryzanovske September 3, 2020

VoIP provider Dialpad has announced the acquisition of a video conferencing company, Highfive. The purpose of the purchase is to add room-based video to Dialpad’s suite of services, including computer video conferencing. Neither of the two companies released financial details of the acquisition. Dialpad is the company that developed the popular video conferencing service UberConference. UberConference does have a built-in video conferencing feature, and this acquisition will add enhancements to their existing video capabilities. To date, UberConference is mostly known for its calling features. Dialpad not only offers its users conference call solutions and a VoIP platform, but also has a contact center solution. As stated by Dialpad, by using Highfive technology, any home office or office space can become a smart meeting room. Best of all, this service will work with existing hardware and SIP-enabled conferencing providers. Craig Walker, CEO of Dialpad, believes that this acquisition…

Guides & Tips

Impact of workplace environment on work performance

By Aiste Kryzanovske August 31, 2020

The work environment is one of the factors that is considered to have a significant impact on an employee’s performance. Unhealthy working conditions can easily lead to stress, reluctance to work and delays. Being in the telecom sector where employees spend a considerable part of their lives in the workplace, it is very important that the team members feel happy, comfortable and motivated in this space in order to promote maximum productivity and ensure a high quality of job execution.

Telecom News

A quick roundup of the news in Telecoms | Week #35

By Aiste Kryzanovske August 28, 2020

Telefonica acquires Govertis Advisory Services The Spanish international telecommunications company, Telefonica, has announced the acquisition of the Valencia-based consulting company Govertis Advisory Services. The procurement was made through its subsidiary the cybersecurity company ElevenPaths. According to Telefonica, Govertis offers solutions that combine both legal and technological aspects of cybersecurity. The purchase of Govertis is related to Telefonica‘s ongoing investments in security through the development of proprietary solutions, the implementation of technologies in the global SOC network, and the acquisition of and investment in new companies. Eduard Chaveli, CEO and founder of Govertis, commented that this deal was a “natural next step in a long-standing relationship”. Read more at https://tinyurl.com/y2lr9pl7 Argentinian government freezes Telco prices Argentina‘s government has extended a ruling applicable to Internet, mobile and pay-TV providers, preventing them from raising their prices until the end of 2020. These measurements were first implemented in May of this year to combat…

Telecom News

Yealink tops the SIP phone market share

By Aiste Kryzanovske August 27, 2020

Yealink is a global brand that specializes in video conferencing, voice communications and collaboration solutions. For the third year, the company has topped the list in the SIP phone sector with a market share of 29.5% in 2019. This announcement was according to the latest Global Enterprise Communications Platforms and Endpoints Market report by Frost & Sullivan. Yealink is one of the leading service providers in more than 140 countries and regions. For three years, it has led the SIP phone category and has steadily increased its market share. The company not only constantly focuses on enterprise communications and increasing their competitiveness, but the worldwide services provided by Yealink have received the highest customer satisfaction ratings. One of Yealink’s main product lines are the T5, T4, T3 and T2 series phones. These phones are designed for a variety of business demands and use-cases to meet the specific needs…

Telecom News

A quick roundup of the news in Telecoms | Week #34

By Aiste Kryzanovske August 21, 2020

DartPoints collaborates with LOGIX for interconnection services in Texas DartPoints and LOGIX are partnering to provide Texas with interconnection. LOGIX’s network will interconnect with DartPoints’ facilities throughout Texas, resulting in enhanced regional connectivity between each endpoint, and providing one-stop access to more than 150 regional, national and international data centers and global websites. With this collaboration between the two companies, DartPoints’ customers will gain access to LOGIX’s extensive fibre network, and get greater access to edge interconnection points. Read more at https://tinyurl.com/y6gy8xwh Voxox and Passage Telecom are launching a cloud phone Voxox, an innovator in cloud communications solutions, and Passage Telecom, Nigeria’s leading ISP, have announced their partnership. Passage Telecom will now offer Voxox Cloud Phone services in Nigeria, which will be hosted from Voxox’s US and European data centers. This is the first deployment of Voxox Cloud Phone on the African continent, while Passage Telecom currently only serves Nigerian…

Telecom News

Zoom Phone now provides cloud-based support in 40 countries

By Aiste Kryzanovske August 20, 2020

Zoom, the communications technology company that provides video telephony and online chat services through a cloud-based software platform, has announced the expansion of its Zoom Phone coverage. Cloud phone services are now available in 40-plus countries and the company has also simplified the telephone service plan for international companies. Zoom Phone now covers more than 40 countries and territories across Europe, North America, Latin America and the Asia-Pacific region. The newly added countries and territories to Zoom Phone support are: Argentina, Brazil, Bulgaria, Chile, Columbia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR, Hungary, Lithuania, Luxemburg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia and Slovenia. Under the Global Select plan, a company can employ local calling in more than 40 countries and territories where Zoom provides Public Switched Telephone Network (PSTN) services, supporting outbound and inbound calls with integrated telephony features that allow…