VoIP Archives | Page 30 of 38

Top 10 VoIP providers in 2021

By Aiste Kryzanovske April 26, 2021

A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

Telecom News

A quick roundup of the news in Telecoms | Week #16

By Aiste Kryzanovske April 23, 2021

European Commission proposes new AI regulations The European Commission is proposing new rules that would allow it to ban any type or deployment of AI that it considers high-risk. The organization also proposes much stricter rules and limitations on the use of biometric data, such as law enforcement using face recognition. Violation of the rules may result in fines of up to 6% of the offending company’s total global turnover. For the biggest tech companies, that sum could reach billions. The commission’s digital chief, Margrethe Vestager, said: “On artificial intelligence, trust is a must, not a nice-to-have.” Read more at: https://tinyurl.com/5e8wcufu Cisco to invest $100 million to combat climate change Cisco has unveiled plans to invest $100 million over the next 10 years to help fight climate change, using the fund in its name for initiatives aimed at reducing emissions and educating communities. Cisco’s efforts will be global, and funding…

Telecom News

Vodia announces interoperability with SIPTRUNK

By Aiste Kryzanovske April 13, 2021

Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce it has successfully completed interoperability with SIPTRUNK, a BCM One company. SIPTRUNK, based in the Atlanta metropolitan area, is a premier SIP trunking provider for resellers, agents, dealers, and IT consultants selling SIP trunks. The successful interoperability of Vodia’s award-winning cloud PBX software with SIPTRUNK SIP trunks provides SIPTRUNK partners a seamless integration with Vodia’s certified, award-winning VoIP telephone system with SIP Endpoints compatible with MS Teams and all the built-in telephony options required to work from anywhere. Please register for a demo account here http://demo.siptrunk.com/. SIPTRUNK was founded by telecommunications experts with more than 50 years’ combined SIP trunking experience. The company provides a best-in-class services platform to companies looking to build a SIP trunking practice and a recurring revenue stream selling SIP trunking services. “SIPTRUNK is dedicated to providing resellers with a…

Telecom News

A quick roundup of the news in Telecoms | Week #14

By Aiste Kryzanovske April 9, 2021

Spain approves entry for MWC participants The organizers of the Mobile World Congress 2021, which will take place in Barcelona this summer, have received much-needed good news from the Spanish government. Spain currently bans “non-essential” travel to and from non-EU/Schengen countries. But the GCMA, which manages the MWC, has announced that people who have registered for the event will be classified as “highly skilled workers” and therefore will be excused from this restriction. The GSMA intends to provide the Spanish authorities with details of all registrants and registrants will also be provided with a confirmation of participation. Read more at: https://tinyurl.com/35z7nub5 Lumen signs a deal with T-Mobile US Lumen Technologies has taken a major step in expanding its latest edge computing service with a new deal with T-Mobile US. This agreement will allow Lumen to receive access to the operator’s 5G network to reach more of the company’s customers. The…

Telecom News

DIDWW enables custom billing cycles for efficient DID number management

By Aiste Kryzanovske April 6, 2021

The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes a “billing cycle” capability. This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case. The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

Telecom News

A quick roundup of the news in Telecoms | Week #13

By Aiste Kryzanovske April 2, 2021

MessageBird acquires 2 companies The cloud messaging platform, MessageBird, has announced the acquisition of two companies that will increase its customer engagement portfolio. The goal of MessageBird is to improve communications between companies and their customers. Their multi-channel technology aims to give customers the opportunity to communicate with the business in a way they like, rather than limiting the business to the currently-preferred method. Buying 24sessions and Hull provides MessageBird with even more possibilities. The company believes that consumers prefer to use messaging rather than voice calls and are proposing that businesses use this method of communication to cater to customers. Read more at: https://tinyurl.com/9nedkjns ETSI published TR 103 639 for timeslicing The European Telecommunications Standards Institute (ETSI), known for its universally accepted standards such as UMTS, 4G and TETRA, has published TR 103 639. The technical report describes a system and metrics for timeslice measurement methodologies for assessing the…

Telecom News

Snom announces new DECT headset features

By Aiste Kryzanovske March 25, 2021

Snom, an international manufacturer of IP phones for businesses and professionals, has updated the functionality of its A190 headsets to make day-to-day calling more efficient for users. The company launched its wireless A190 headset in 2019. For businesses with a DECT multicell installation, the headset offers the ability to roam up to 50 metres indoors and 300 metres outdoors without losing signal. It provides excellent broadband sound, including noise and echo cancellation, and a talk time of up to seven hours thanks to an integrated lithium-ion battery. When the battery runs out, the A190 is equipped with a voice output that informs the user in advance. Until now, transferring or muting via the headset was not possible and could only be done using buttons on a paired Snom DECT phone. However new firmware for the A190, Version 520B1, enables Snom customers to assign functions to the buttons…

Virtual telecom events to attend in 2021

By Aiste Kryzanovske March 22, 2021

The world is still standing on its tip toes and looking over its shoulder because of how our lives have changed since the end of 2019. Yes, we are all tired of hearing this, but the truth is that a pandemic is still very real, and we all have a duty to protect ourselves and each other. Therefore, some of the biggest events in the telecommunications industry are going virtual in 2021. Even though general societal norms have been halted to a large extent, we are still moving forward, albeit at a slow pace with much more cautious steps. We invite you to explore the list we have compiled of the top telecom events that will take place online this year. CC-Enterprise Webinar.Live Session CC (Carrier Community) is organising its next digital Enterprise CC-Webinar.Live Panel Discussion and Knowledge Sharing Session, scheduled to take place on April 12, 2021. During…

Telecom News

Dialpad launches Partner Success Portal

By Aiste Kryzanovske March 18, 2021

Dialpad, a leading cloud communications platform for AI-powered calling, conferencing and contact centers, has announced the launch of the Dialpad Partner Success portal, providing the company’s resale partners with a host of tools and features to help drive business growth. This announcement comes after a record-breaking year for the company. The Dialpad Partner Success Portal provides additional resources and tools to help resellers and agent partners develop and expand their Unified Communications-as-a-Service (UCaaS), contact centers and collaborative businesses. The Partner Success Portal is just the first addition to the Dialpad channel program. The company is also developing a new Inside Channel Management (ICM) team to contribute to the growing Channel program. The ICM program will provide special care and attention in an effort to improve relationships with partners. From April 6th, users will be able to sign up for the new Dialpad Success Portal. Mike Kane, VP…

Telecom News

Vodia announces Q2 2021 Webinar schedule

By Aiste Kryzanovske March 16, 2021

Vodia Networks, manufacturer of cutting-edge software-based telephone systems, has announced its 2021 Webinar schedule. A number of industry-leading companies will participate in the webinars, including CyberData, Fanvil, Quest Blue and Yealink. Each webinar will demonstrate the features and ease of use of the new version of Vodia’s industry-leading multi-tenant cloud PBX, version 67, which was released in February 2021. The webinars are designed for both resellers and end-users. “We’re excited about 67, particularly how perfectly it integrates with Microsoft Teams,” said Vodia CEO Christian Stredicke. “Our best-in-class cloud PBX is the telephony system SMBs need to thrive during these challenging times and going forward. We invite all of our partners and resellers to participate in these webinars, and to invite their customers as well. For SMBs interested in our cloud PBX, we are happy to connect you with an outstanding reseller in your area. Please join us for what…