Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. As part of the partnership, Avaya selected Zoom Workplace – Zoom’s AI-powered collaboration platform that will include meetings, team chat, scheduler, whiteboard, spaces, and more – to integrate with Avaya’s Communication & Collaboration Suite, providing customers with a new, streamlined way to manage their communications environments and workflows.
Zoom Video Communications, Inc., has earned a spot on Fast Company’s exclusive list of the World’s Most Innovative Companies for 2024, a recognition highlighting its contributions to reshaping industry norms and cultural practices through groundbreaking innovations. Fast Company’s annual compilation not only celebrates the top 50 trailblazers but also extends its honor to 606 entities spanning 58 sectors and regions, acknowledging their significant achievements and setting of new benchmarks across the economic spectrum.
Zoom has unveiled a series of innovative upgrades aimed at enhancing user experience on its platform, emphasizing stronger connections, increased productivity, and seamless collaboration. The introduction of new AI Companion capabilities, alongside improvements in Zoom Team Chat, Zoom Whiteboard, and Zoom Meetings, positions Zoom as a frontrunner in leveraging artificial intelligence to facilitate workplace communication.
Intelisys, a ScanSource company specializing in technology services and solutions, proudly announced its recognition as the 2023 United States and Canada Technology Services Distributor (TSD) Partner of the Year by Zoom Video Communications, Inc. This prestigious accolade was unveiled during the Zoomtopia Partner Connect event.
In a strategic move to cater to the evolving needs of businesses, Zoom Video Communications, Inc. (NASDAQ: ZM) has announced a series of enhancements to its AI-powered customer experience (CX) suite. The company, known for its widely used video conferencing platform, is expanding its reach into the contact center space.
Magenta Telekom collaborates with Mavenir, deploying a Cloud-Native IMS solution for advanced voice services like VoLTE and VoWi-Fi, supporting 5G Voice and WebRTC. Snom introduces the C620 DECT conference phone, offering a cordless solution with HD audio quality, wireless microphones, and flexibility for varied environments. CallTrackingMetrics unveils LeadReactor for outbound calling and enhances Zoom integration, optimizing agent productivity. Apple surprises with plans for RCS support on iOS, aiming to improve interoperability between Android and iPhone users,
In the wake of the European Union’s decision to compel Microsoft to cease bundling Teams with Office applications across Europe, Zoom’s CEO, Eric Yuan, has proposed that the United States Federal Trade Commission (FTC) consider similar actions within its borders.
In an exciting development for businesses seeking streamlined communication solutions, CallCabinet has officially integrated its cutting-edge recording and analytics solutions with Zoom Contact Center. This groundbreaking move effectively eliminates the need for multiple, independently managed recording and analytics systems.
Zoom, the leading video communication platform, has introduced significant upgrades to its Zoom Events suite with the launch of Production Studio and an innovative hybrid mobile app experience. These advancements are poised to revolutionize event management by empowering organizers to amplify their impact and facilitate seamless interactions among both physical and virtual attendees.
In a groundbreaking move, Zoom Video Communications has unveiled its state-of-the-art London Engagement Hub, situated in the heart of Holborn, London. The new hub is poised to revolutionize the way we work, championing experiential working hubs supported by cutting-edge technology. This announcement marks a significant stride towards modernizing the workplace as we know it.
