Guides & Tips


Get guides and tips about VoIP and telecommunications.

pressure at work

The ability to cope with pressure in the workplace is a much needed skill. Pressure is an integral part of every day, whether that pressure is a minor, routine inconvenience, or a huge burden that lasts for a long time. No matter what your job is, at some point you will definitely experience some level of pressure at work. This can happen occasionally, such as when a company is going through a significant transition, or it can be a part of your daily job. Nevertheless, pressure control is of great importance – otherwise you could burn out!

marketing strategy

For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers. The telecommunications industry, like many other industries, is constantly changing. These changes include technological advances, market innovations, adjustments in consumer behavior and more. Telecommunications companies that listen to the market and are not stuck in their old ways are the most successful enterprises.


It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever. How has this transition from personal to digital communication changed the way we read people and interpret their body language?

Robocallers keep finding ways to scam people. Read the article to learn powerful ways how to fight unwanted robocalls.

Robocalls calls have become a plague. It is estimated that Americans alone received more than 58.5 billion robocalls in 2019. While some robotic calls may be from legitimate sources, they can also be scams seeking to deceive or bully people to provide personal information.

Early on, robocalls were easy to detect and ignore because the calls came from an area code you did not recognize. However, the scam has become much more sophisticated with the increase in Voice over Internet Protocol (VoIP) dialing, which makes it relatively easy to “spoof” a phone number so that the caller ID shows a different number than the one actually calling.

work environment performance Guides & Tips

The work environment is one of the factors that is considered to have a significant impact on an employee’s performance. Unhealthy working conditions can easily lead to stress, reluctance to work and delays. Being in the telecom sector where employees spend a considerable part of their lives in the workplace, it is very important that the team members feel happy, comfortable and motivated in this space in order to promote maximum productivity and ensure a high quality of job execution.