Most progressive and forward-thinking companies employ advanced technologies when trying to find new ways to strengthen commercial relationships and reinforce their business processes to promote growth. In today’s…
Do you want to change your telecommunication service provider, but need to keep your current phone number? This process is called number portability, and defines the mechanism and…
The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important…
A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and…
Nowadays, there is a strong movement towards online marketing. However, the phone number will always remain an essential business identifier, and is often the first real contact…
Stress is usually caused by the desperate feeling of things getting out of control, a situation quite common in the rapidly and constantly advancing VoIP industry. Whether…
In the telecom industry, setting goals is critical. Unfortunately, most people never come close to realizing their goals. University of Scranton researchers reports that a shocking 92 percent of…
Without a doubt, the new generation of VoIP Softphones has revolutionized the industry by allowing real-time, high-quality free calls to be carried out across devices. Furthermore, voice over…
Softphones have become very popular across the world due to its cost-effectiveness, the multiple features offered by the software and the ability of the device to offer unified…
When using a cloud PBX, customers have access to advanced features and enterprise-level functionality, while enjoying reduced infrastructure costs and minimized system administration concerns. However, you should diligently…
