We utilize Voice over Internet Protocol, or VoIP, on a daily basis, but like many advancements, this technology began somewhere and with someone. We are very pleased to…
Working from home is the new normal, as most of society has recently discovered. However, as this new routine has set in, the problem of achieving a proper work–life balance has also barged through the door. The abrupt transition to remote work has obscured the physical and psychological barrier that existed between home and the workplace.
The telecom industry is responsible for keeping the globe linked through communications services. There are many aspects of these services that we take for granted, from private calls…
A softphone is a device-agnostic software application that provides a digital phone interface, allowing users to make and receive phone calls over the Internet. Softphones improve staff availability…
With Christmas fast approaching, we would like to present 12 articles to read during the 12 days of Christmas. We hope that this collection of articles will take…
Technology is rapidly progressing, resulting in a significant acceleration in technological advancements. Technological improvements have boosted innovation, agility and market development. Telecommunications is one of those businesses where…
Who knew we would start the new decade with so many conference and video calls with colleagues, friends and family? If you feel tired or burned out after…
Over the past decade, there have been so many advancements that it is difficult to keep up with all the technological breakthroughs. This journey has been thrilling and…
In the fast-paced and demanding world of telecommunications, where new technologies and challenges are always around the next corner, Adam Zeibig, Carrier Manager at VCC Live, is…