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Omilia introduced Pathfinder, an innovative tool aimed at reducing the design and development time of Conversational AI (CAI) applications. AI

Omilia has launched Pathfinder, a groundbreaking tool designed to revolutionize Conversational AI (CAI) applications by reducing design and development time. Integrated into the Omilia Cloud Platform, Pathfinder analyzes raw data from files like PDFs and CSVs, automating the identification of customer intents. This innovation promises to enhance VoIP solutions by improving CAI deployment efficiency.

Sinch introduced an advancement in customer engagement with Sinch AI, an AI-powered tool integrated into their Customer Communications Cloud. AI

Sinch unveils Sinch AI, revolutionizing customer engagement with AI-powered tools in its Customer Communications Cloud. This innovation promises smarter, safer, and more efficient communication, setting a high standard in the competitive market. Sinch AI enhances marketing, support, and security, allowing businesses to deliver exceptional conversational experiences and maintain robust customer relationships.

South Korean telecoms giant SKT is making strides in artificial intelligence with a $200 million investment in California-based SGH. AI

South Korean telecommunications leader SKT is enhancing its position in artificial intelligence with a $200 million investment in Smart Global Holdings. By acquiring a significant stake, SKT strengthens its AI infrastructure capabilities. This strategic move underscores SKT’s commitment to evolving as a global AI powerhouse, integrated with cutting-edge Nvidia GPU technology.