Sinch unveils Sinch AI, revolutionizing customer engagement with AI-powered tools in its Customer Communications Cloud. This innovation promises smarter, safer, and more efficient communication, setting a high standard in the competitive market. Sinch AI enhances marketing, support, and security, allowing businesses to deliver exceptional conversational experiences and maintain robust customer relationships.
In a major regulatory shift, Telstra faces a $1.5 million fine from the Australian Communications and Media Authority (ACMA) due to severe identity verification lapses. This highlights the critical need for strong security measures to counter SIM swap fraud, costing millions annually.
South Korean telecommunications leader SKT is enhancing its position in artificial intelligence with a $200 million investment in Smart Global Holdings. By acquiring a significant stake, SKT strengthens its AI infrastructure capabilities. This strategic move underscores SKT’s commitment to evolving as a global AI powerhouse, integrated with cutting-edge Nvidia GPU technology.
Millicom’s board has urged shareholders to reject Atlas Investissement’s buyout offer, deeming it undervalues the company. Atlas, holding 29% of Millicom, proposed purchasing the remaining shares for $24 each. Millicom, a leader in Latin American telecommunications, believes its financial outlook and long-term potential far exceed the offered price.
Chinese telecom engineers claim to have built the world’s first 6G field test network, as reported by China Daily. This experimental network demonstrates advancements in communication capacity and efficiency, leveraging existing 4G infrastructure. China aims to commercialize 6G by 2030, aspiring to set technology standards by 2025.
CelcomDigi has launched its AI Experience Center, AiX, in Malaysia to drive digital solutions across various industries. Located in Subang Jaya, AiX offers interactive simulations and showcases real-world applications in sectors like healthcare and logistics. Supported by global tech giants, this initiative underscores Malaysia’s commitment to advancing 5G and AI technologies.
Germany has officially banned critical components from Chinese telecom firms Huawei and ZTE in its 5G network infrastructure, citing security concerns. German telecommunications companies must eliminate Chinese equipment from core networks by 2026 and from 5G access and transport networks by 2029.
The new Artificial Intelligence (AI) Act in the European Union heralds a comprehensive regulatory framework for AI development and usage, with major provisions taking effect by August 2024. Central to VoIP technology, the Act categorizes AI systems by risk levels, implementing stringent regulations for high-risk categories, ensuring security and transparency in AI-driven communications.
A significant data breach at AT&T, impacting nearly all wireless customers, has exposed call and text message records. The 2022 breach highlights vulnerabilities in telecommunication security, emphasizing the need for VoIP engineers to implement robust measures.
In an unexpected move, Microsoft and Apple have withdrawn plans to join OpenAI’s board amidst growing scrutiny over AI ethics. This decision underscores the increasing responsibilities AI companies face. Both tech giants remain deeply invested in AI, opting to prioritize their strategic projects and respond to regulatory pressures.
