When it comes to digitization strategies, providing superior customer service is paramount, a concept particularly relevant in the telecom field. Saudi Telecom Company (stc), underlines this belief by revitalizing its customer experience through a strategic collaboration with Huawei. Transforming its big data platform into a Customer-Centric Platform (CCP), offers a unified view of customer data, leading to enhanced marketing segmentation and customization. Improved efficiency and data value are already showing dividends with marked reduction in customer churn and accelerated return on investment.
OneWeb, a Eutelsat entity, gained India’s coveted regulatory endorsement to usher in its satellite broadband service, evoking enthusiastic response from Eutelsat’s co-chair, Sunil Bharti Mittal. This development signifies a new era for India’s internet coverage in line with the Prime Minister’s digital vision. However, a crucial spectrum allocation by the government awaits, making OneWeb’s journey not entirely smooth sailing. An array of procedural and regulatory hurdles demands navigation, alongside competing market perspectives delaying the process.
Greek telecommunications heavyweight OTE appears to be changing course, with whispers abuzz of pivotal shifts in its future business plans. The rumored centerpiece is the potential sale of its Romanian mobile operations, Telekom Romania Mobile, to Quantum Projects Group. This points towards a strategic refocusing on OTE’s extensive Greek operations, signaling a departure from the international stage.
Global mobile core network market’s slowest quarterly growth since 2017, according to Dell’Oro, is attributed to tough political and economic conditions and slower 5G network rollouts. Distinctively unstable trends mark the sector, with Huawei holding the lead in provider rankings for Q3.
In a strategic move to meet the escalating demands of the 5G era and burgeoning broadband connectivity in India, Nokia has joined forces with Bharti Airtel for a significant overhaul of the optical network infrastructure. The project aims to deliver ‘massive capacity,’ enhanced reliability, and cost efficiency for enterprises, operators, and hyperscalers in the region.
5G technology is quickly escalating into an exciting, innovative space, largely due to a process called network slicing. This technique enables a vast number of dynamic network slices, each with unique attributes defined by its user. Despite being in the primary stages, an array of business opportunities are on the horizon like gaming, vehicle-to-everything (V2X), IoT, and mobile edge computing, as the technology advances. Critical remote services, such as remote robotic surgeries requiring ultra-reliability over latency, become possible with robust and reliable 5G slices.
The online retailer, musicMagpie, recently confirmed preliminary dialogue with telecom giant BT and investment firm Aurelius, creating ripples in the wireless tech marketplace. While BT harbors plans to extend its EE customer division’s footprint in the pre-owned smartphone market, musicMagpie’s potential sale throws a thrilling spin to proceedings. It’s a pivotal situation in a rapidly evolving telecommunications world, requiring stakeholders to recalibrate their strategies to mirror the dynamic customer needs. Meanwhile, noteworthy events unfold elsewhere in the sector, promising fascinating updates.
Japanese telecommunications giant NTT Docomo is set to revolutionize its commercial network with the adoption of Nokia’s Open RAN compliant 5G AirScale baseband kit. The comprehensive deployment includes both Centralized Unit (CU) and Distributed Unit (DU) software, emphasizing Nokia’s industry leadership in the mobile communication sector.
In a strategic move, Cloudli Communications, a prominent Montreal-based provider of voice, data, and messaging solutions, has officially merged its brand with ConnectMeVoice, an originally New Jersey-based company specializing in cutting-edge hosted voice over internet protocol (VoIP), unified communications as a service (UCaaS), and call center as a service (CCaaS).
In a bid to level up its national network capabilities, Swisscom has partnered with Nokia to breathe life into its Next Evolution Wavelength Transport Optical Network (NEWTON). This cutting-edge network is designed to deliver high performance, cost efficiency, and an elevated customer experience. Amid the increased demand for robust support from remote workforces to cloud computing, Swisscom turned to Nokia’s comprehensive range of optical networking solutions, a move that saw a significant upgrade which included the launch of 22 backbone sites and 560 metro sites.
