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Sinch RCS can now be provisioned using Sinch Customer Dashboard, expanding the number of tools available to get started with RCS. CPaaS

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that RCS can now be provisioned using our Sinch Customer Dashboard, expanding the number of tools available for businesses to get started with RCS quickly and seamlessly. With its suite of APIs and user-friendly solutions, Sinch is helping businesses take advantage of RCS at scale, making messaging more interactive, engaging, and accessible.

Sinch, a leader in Customer Communications Cloud technology, has released its predictions for the 2024 BF/CM shopping season. CPaaS

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has released its predictions for the 2024 Black Friday and Cyber Monday (BF/CM) shopping season. Based on insights from Sinch’s 2024 Consumer BF/CM Survey, conducted across the US, UK, Spain, France, Germany, Brazil, and Australia, the company forecasts that this year’s shopping trends will be dominated by personalization, conversational commerce, and secure communication technologies. 

Sinch announced that it is paving the way for the transformation of emergency communications with its Next Generation 911 technology. CPaaS

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that it is paving the way for the transformation of emergency communications with its advanced Next Generation 911 (NG911) technology. By integrating a wide range of multimedia options — such as voice calls, real-time text (RTT), internet of things (IoT) data and video — Sinch enhances accessibility and ensures more reliable and comprehensive communication than voice-only 911 services. These NG911 innovations ensure first-responders receive mission-critical, real-time data, improving response times and public safety.