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Conn3ct snaps up ICR Speech Solutions and Services

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The Apiary Capital portfolio company Conn3ct, a provider of unified communications, contact center and global network service solutions, has acquired ICR Speech Solutions and Services Limited (ICR), a highly specialized speech application development company involved in interactive voice response (IVR) and next-generation speech bot technology. Conn3ct said that this acquisition is a major event in the company’s strategy, and adds important skills and intellectual property to IVR, which is essential for delivering an optimum call center customer experience. According to a statement, this partnership with ICR will enable Conn3ct to offer a fully automated caller experience, where complex queries are quickly identified and routed to a live agent. IVR is a critical contact center technology that provides the initial response to the calling customers before they reach an agent. Substantial advances in technology and the introduction of artificial intelligence and machine learning have driven IVR from basic call management to…

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Telecoms.com annual survey highlights 5G, IoT and Cloud as priority investment areas

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An independent news platform Telecoms.com has recently published its Annual Industry Survey 2019, with the main focus being on topics such as industry updates, 5G rollout, digital transformation, the Internet of Things (IoT), as well as the modernization of Operations Support Systems (OSS) and Business Support Systems (BSS). The survey, covering the industry landscape over the last 12 months and projecting into 2020, has revealed an optimistic forecast that is mainly supported by the launch of 5G commercial services, innovations and progress in other important areas of the industry. According to the report, the single biggest change in the industry landscape over the past year was the deployment of commercial 5G services in different parts of the world. Regardless of the fact that the best-selling service is high-speed Internet access (mobile and fixed), B2B services, including 5G serving other vertical industries, will undoubtedly play a much more significant role…

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CounterPath accepted as a member of the Cloud Communications Alliance

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CounterPath Corporation, a Canadian software company that delivers Unified Communications (UC) solutions to businesses and service providers, has announced its membership in the Cloud Communications Alliance (CCA). As a peer organization that has a mandate to foster the expansion, availability and adoption of hosted communications services worldwide, the CCA provides a forum for industry leaders to discuss the most relevant topics. Todd Carothers, Chief Revenue Officer at CounterPath, said, “The CCA comprises some of the world’s leading cloud communications experts, vendors and strategists, and CounterPath is thrilled to be joining this fast-growing community. When extending the offer of membership into the organization, the CCA cited CounterPath’s long-term leadership in cloud communications as well as the ongoing technical innovations we have introduced to the market, including our award-winning Bria and Stretto solutions. We look forward to working with the CCA’s leadership team and members to advance the state of the cloud communications…

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Altran opens US-based networking center for cutting-edge 5G services

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Global engineering and R&D services company Altran Technologies, SA, mainly operating in the fields of high technology and innovation consultancy, has announced a new advanced networking center in the United States to support customers seeking to accelerate their 5G transition and virtualization deployments. The opening of the company’s new office in Manhattan will involve the hiring of additional experts in the field of 5G and related technologies, as well as the development of new software platforms that will help deliver leading-edge products and services. Pascal Brier, Executive Vice President of Strategy, Technology and Innovation at Altran, said, “The rollout of 5G is a game changer requiring robust, cost-effective software frameworks and platforms to power the next generation of wireless solutions for IoT, mixed-reality and autonomous vehicle applications. Altran is uniquely positioned to provide the necessary consulting and integration services, and this investment will ensure we remain at the absolute…

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NTT Corporation launches a new global technology services provider

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The Japanese telecommunications company Nippon Telegraph and Telephone Corporation (NTT Corporation) has set up a new global technology services provider, NTT Ltd. The new NTT enterprise combines the capabilities of 28 companies, with NTT Communications, Dimension Data and NTT Security amongst others, into a single entity worth USD 11 billion. Headquartered in London, NTT Ltd. will have about 40000 employees in offices spread across 70 countries and regions. According to Jun Sawada, President and CEO for NTT Corporation, combining the new capabilities of NTT Ltd. along with NTT Data creates a global technology and business solutions provider outside Japan, with revenues of USD 20 billion. “Going forward, we will accelerate our execution as one NTT in order to contribute to a smarter and better world through digital transformation,” said Sawada. The collaboration of all these companies and the increased investment in innovation and R&D will allow NTT Ltd.…

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BT selects Juniper Networks for cloud-driven 5G mobile and unified networking

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Juniper Network, a provider of high-performance networking and cybersecurity solutions, has been selected by the UK’s telecoms giant British Telecommunications (BT) to deliver its Network Cloud infrastructure initiative. This arrangement will help support the rollout of BT’s upcoming unified cloud networking platform, which will integrate the company’s networks, including 5G, Wi-Fi and fixed-line, into one virtualized service and enable more efficient infrastructure management and implementation. This new and more flexible network infrastructure will also generate a range of innovative applications that support services such as Internet access, TV and business network functions, improved voice and video delivery, and scalability. The Network Cloud platform will be built according to a common framework, and shared across BT’s offices throughout the UK and globally. “This move to a single cloud-driven network infrastructure will enable BT to offer a wider range of services, faster and more efficiently to customers in the UK…

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Cherry Servers has launched cost-effective Bare Metal Cloud for high performance computing

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Cherry Servers is one of the leading hosting companies in Europe since 2001. As IT market grows and changes constantly, demand for new services and infrastructure development is crucial. “After 2 and a half years of hard work and development, I can proudly say that we have finally launched our Bare Metal Cloud”, – says Artūras Lazejevas, CEO of Cherry Servers. “Before starting to pursue a new venture, we always ask ourselves if there’s a strong business case behind it. As of Bare Metal Cloud we found out that there are many customers who need to have cloud-like elasticity on bare metal machines, but want to avoid vendor lock-in that is so prevalent among hyperscale providers. We remove the redundant virtualization layer, while adding security and decreasing complexity of the infrastructure, which results in greater performance. With specialized infrastructure and hardware level control our customers get raw compute power that allows…

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Google Cloud advances support for open-source technologies

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Google Cloud has responded to its customers’ requests for the ability to use open-source technology easily in a cloud-native manner. At Google Cloud Next 2019, the company announced strategic partnerships with seven “leading open source-centric companies” working on data management and analytics. The products from Confluent, DataStax, Elastic, InfluxData, MongoDB, Neo4j and Redis Labs will be integrated into the Google Cloud Platform (GCP) and offered as managed services. According to Google, this new project will deliver a seamless user experience in management, billing and support and will simultaneously provide the ability to easily leverage these open-source technologies in Google’s cloud. In addition, the tech giant will cooperate with its partners to build integration with native GCP services like Stackdriver for monitoring and logging, and IAM for user and security policy management. Manvinder Singh, the head of infrastructure partnerships at Google Cloud, said in a press briefing: “As you…

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ZTE and Intel set to transform access networks with Light Cloud

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ZTE Corporation and Intel have jointly launched the Light Cloud platform for access networks at the 5G Summit being held at Mobile World Congress 2019 in Barcelona. The Light Cloud solution is based on Intel’s innovative Edge products, impeccably integrated into ZTE’s flagship optical fiber access platform, Titan, thus merging Multi-access Edge Computing (MEC) and Network function virtualization (NFVI). The solution employs lightweight blade servers equipped with Intel Xeon D processors. When embedded in an OLT or BRAS device, the blade servers transform it into lightweight cloud infrastructure, thus reducing high capital costs and making a positive environmental impact. The infrastructure opens up computing and storage possibilities based on telecom access equipment, and allows the deployment and distribution of application-sensitive services. The access layer with cloud features is supported by built-in blade servers, and facilitates the ability to offer a wide range of cloud applications and services, including…

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Predictions for VoIP services and technologies in 2019

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VoIP has become an integral part of the day-to-day lives of many people throughout the world, offering a plethora of technological advancements and options, simplifying many communication processes and making interactions more convenient and consumer friendly. VoIP is one of the most talked-about technologies, and its prevalence is anticipated to grow in the upcoming years. Over the last twenty years, VoIP has provided businesses around the world with the convenience of increased mobility, due to constant development and emerging cutting-edge technologies. The usage of VoIP as a service has grown rapidly – between 1998 and 2002, VoIP carried only 1-3% of all voice calls worldwide, but in 2005, VoIP was responsible for more than 200 billion call minutes. With 2019 already underway, let’s have a look at what the future holds for the VoIP communications industry. In particular, we examine the insights and predictions regarding the trends and technologies that will…

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