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A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and requires none of the hardware investment that traditional on-premises systems needed in the past. With maturing technology and the desired convenience in business communication, now is the right time for change. Switching to a hosted private branch exchange (PBX) may sound complicated, however a well-thought-out transformational process can be smooth and hassle-free. Let’s discuss the main points to consider when moving from a traditional voice system to a cloud PBX. PBX systems – traditional vs virtual To begin with, it is important to understand the main differences between a traditional PBX and a cloud PBX. A legacy PBX is an enterprise phone system stored and hosted on the customer’s premises, and consists of specialized hardware,  generally  connected using circuit switched networks.…

The Lithuanian mobile operator BITĖ has launched a new Smart call management service oriented towards its business customers, delivering full PBX services to mobile users. While cloud-based PBX services are now generic, BITĖ’s Smart call management service has fulfilled their specific and innovative requirement that the solution must be delivered over the standard mobile voice network, and should not require data services or the use of an app on the mobile device. The result is a seamless, simple-to-use, fully featured and high availability business voice service, accessible from any mobile device and being operating system agnostic. The solution architecture enables instant deployment of phone system extensions without any action required by the end users (business employees), eliminating the time and effort required by the business IT department and BITĖ’s customer service to configure, manage and support the service. “Phone calls constitute an essential and integral component of all…

When using a cloud PBX, customers have access to advanced features and enterprise-level functionality, while enjoying reduced infrastructure costs and minimized system administration concerns. However, you should diligently compare providers to ensure that you do not subscribe to a service that does not fit your needs and goals. This article lists some points to consider before committing to any hosted PBX phone service provider and should assist you in choosing a service that meets your communication needs. Are my feature set requirements satisfied? Before you start looking for a provider, you must compile a list of features that are essential to your business model and operational requirements, and also consider what features you might need in the future. In many cases, the cloud PBX provider charges for a specific set of features, or bills on a per-feature basis. Therefore, it may be useful to differentiate between “must have” features, and…

VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology, your voice can now be converted into a digital signal that travels over the Internet, which enables you to make phone calls directly from a computer, a smartphone, or a traditional phone connected to a special adapter. The introduction of mass-market VoIP services that use existing broadband Internet access, through which subscribers place and receive telephone calls in the same way as they would via the public switched telephone network (PSTN), began in 2004. Now, after 13 years, there are a number of successful VoIP businesses such as Vonage, Comcast, Time Warner, Charter, 8×8, Jive, MITEL, Broadvoice, OnSIP, Nextiva, and new companies are entering the market each day. VoIP services are targeted for individuals and businesses that want to stay connected with other people, families or…

Singtel has announced a strategic partnership with Hitachi Digital to accelerate industrial AI solutions using Singtel’s Paragon platform. This collaboration focuses on integrating Hitachi’s AI applications with Singtel’s 5G, edge computing, and cloud services. The initiative aims to boost quality assurance, workplace safety, and pre-emptive maintenance, enhancing enterprise connectivity and productivity significantly.

Sparkle, Italy’s leading international service provider, has entered into a strategic partnership with Tunisie Telecom, Tunisia’s primary telecom operator, to enhance international IP transit services via a new route from Sicily to Milan. Tunisie Telecom, a frontrunner in Tunisia’s telecommunications sector, serves over 6 million subscribers with a comprehensive array of services, including fixed and mobile telecommunications, data centers, cloud services, IoT, and managed security solutions for both individuals and enterprises.

In a collaborative effort, Microsoft and US President Joe Biden have revealed plans to construct a $3.3 billion data center in Mount Pleasant, Wisconsin. This initiative aims to bolster technological infrastructure, fostering the development and deployment of advanced cloud services and AI applications for companies across Wisconsin and its neighboring regions.

Intelsat, a leading satellite connectivity firm, has joined forces with farming equipment manufacturer CNH to introduce connected tractors and other agricultural machinery to Brazil, enabling precision farming in remote regions. The initiative involves installing ruggedized multi-orbit satellite terminals on CNH farm equipment across Brazil. These terminals will leverage Intelsat’s global network to establish connectivity, facilitating the real-time streaming of data between farm equipment and cloud services.

NEC Corporation of America (NEC) has unveiled the UNIVERGE BLUE AI Assistant, a revolutionary productivity tool powered by the advanced UNIVERGE BLUE PULSE artificial intelligence (AI). This latest addition to the UNIVERGE BLUE CLOUD SERVICES lineup leverages cutting-edge AI technology to elevate intelligence, efficiency, and customer care within NEC’s intelligent communications platform.