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As the digital revolution persists, Communication Service Providers (CSPs) are redefining traditional revenue streams, with data monetisation being key to their success. CSPs have transitioned from solely facilitating connectivity to enabling fascinating digital technologies. They’re effectively tapping into the vast quantities of data from their networks to drive valuable insights. For instance, Vodafone Portugal, aided by Celfocus, successfully converted raw data into significant insights to improve operational effectiveness.
In a surprising shift, Cellnex decides to offload its private networks niche to Boldyn Networks, refocusing its operations back to its base business of towers. This comes despite previously earmarking the private networks sector as critical for growth and the Superlative successes recorded by Edzcom, the Finnish-based firm that designs and runs 4G and 5G networks. This transition aims to trim the company’s debt. In contrast, Boldyn Networks is ready to capitalize on the promising growth in 5G private networks, projected to hit $109.4 billion by 2030.
BT, in collaboration with NHS and Soprano, is experimenting with ‘Patient Concierge’, an AI-aided patient messaging system aimed at enhancing communication and reducing appointment conflicts. With a strong UK government backing and promising outlook from NHS staff, AI integration is on the rise for optimizing healthcare.
TELUS International and Five9 launch an advanced AI-powered Contact Center as a Service platform. Phonism integrates with Cisco’s Webex, providing cost-effective device management and streamlining collaboration. Viking Electronics endorses Ooma AirDial as a reliable POTS replacement, emphasizing wireless turnkey solutions. Cresta unveils AI enhancements for contact centers, driven by Large Language Models, promising unprecedented performance and productivity.
As 5G Fixed Wireless Access (FWA) evolves with its next phase, 5G Advanced, worldwide research indicates growth and potential for higher speeds and reduced latency. The Middle East currently showcases impressive progress with over 1.6 million 5G FWA users. Yet, debates exist over its future, exploring whether 5G FWA will remain an affordable alternative to fixed broadband or tap into its speed for new applications. Moreover, cost is a concern for Customer Premises Equipment (CPE) devices, considered a current hurdle in advancing 5G FWA.
The FCC is poised to address digital equity, introducing measures aimed at eliminating any biased broadband service access. However, controversy surrounds these new regulations, with critics framing them as an invasive expansion of FCC control. Intriguing dialogue likely awaits in their upcoming November meeting.
Telefonica embarks on a bold plan to revitalize its cash flow and revenues. In a strategy termed ‘GPS’, it plans to amplify free cash flow generation, while also targeting significant growth in various sectors like retail and digital services. Interestingly, the plan marries stringent financial targets with the crucial aspect of digital transformation – an ambitious endeavor that could redefine the company’s standing moving forward.
The ambitious nexfibre roll-out strategy continues with plans to extend their services using the advanced XGS-PON architecture, promising symmetrical speeds up to 10 Gbps. This includes expansion into locations like Kent, Cheshire, and Durham. With fruitful collaboration with Virgin Media O2, nexfibre is set to revolutionize broadband access in the UK.
Navigating controversy and complex negotiations, Rogers Communications’ acquisition of Shaw Communications, perhaps unexpectedly, resulted in significant job cuts. Amidst skepticism and fears of further layoffs, Rogers remains steadfast in their stance, insisting on their commitment to job creation. However, the telecommunications landscape is a convoluted jigsaw, and this merger has merely revealed another challenging piece.
