Leading cloud communication and contact center solutions provider, 8×8, Inc., has unveiled an enhancement to its Intelligent Customer Assistant platform, introducing voice-powered conversational AI. This addition augments the already robust conversational AI self-service capabilities of 8×8’s platform, enabling businesses to seamlessly deliver both straightforward and intricate experiences through digital and voice channels.
Notable declines in Open RAN and vRAN revenues for Q2 2023 have been reported by Dell’Oro, suggesting a potential year-on-year reduction if trends continue. While shrinkage was notable across the Americas and the Asia Pacific region, Europe continues to enjoy growth. Nevertheless, the overall RAN market lacks significant growth, making future predictions challenging about these emerging technologies’ share when 6G becomes widespread.
DIDWW, a leading provider of premium quality VoIP communications, two-way SIP trunking and SMS services, is primed to both participate and sponsor in two of the most anticipated telecommunications events this September – the Asian Carriers Conference (ACC 2023) and the Wholesale World Congress (WWC 2023).
In an innovative move, Ericsson and AWS have joined forces to implement a groundbreaking 5G power machine vision system in Hitachi’s manufacturing plant. This system aims to leverage real-time digital visuals, AI, and edge-to-cloud technologies for superior automated error detection. Beyond the norm, it can inspect 24 assembly components simultaneously with high-resolution cameras pinpointing defects at the sub-millimeter range. Such a venture showcases the potential of combining private 5G, cloud, and AI technologies in revolutionizing product manufacturing, even amidst the current market uncertainties.
CityFibre’s full fibre network in the UK now reaches 3 million premises, a rapid expansion when considering it connected 2 million just a year earlier. Recent key milestones include securing wayleave permissions and financial support totalling nearly half a billion pounds. Technological strides include the market launch of its XGS-PON service offering potential speeds up to 10Gbps. As these advancements continue to transform broadband, stay tuned for updates.
OpenAI has introduced ChatGPT Enterprise, a groundbreaking iteration of its widely acclaimed AI chatbot, designed to cater to the distinctive requirements of businesses. This enhanced version promises elevated levels of security, privacy, and an array of potent features tailored to enterprise needs.
NEC Corporation and Celonis SE have solidified their collaboration by entering into an expanded strategic partnership, marking NEC’s elevation to the highest echelon, the “Platinum Partner,” in Celonis’ certification program. Commencing their joint efforts in May 2022, NEC and Celonis initiated their association to gain operational insights and enhance business processes. The multinational IT and electronics giant, NEC, strategically established Centers of Excellence, achieving process optimization milestones in key domains like order-to-cash and procurement.
Teleste, a global technology provider, has announced its commitment to the United Nations’ Global Compact initiative, an established corporate responsibility effort. The initiative, launched by the UN in 2000, emphasizes the importance of ecological, social, and financial responsibility for both companies and communities worldwide.
In a world driven by connectivity and instant communication, businesses need reliable and efficient phone service to thrive. OFFICErING team understands that. With a mission to provide the most reliable phone service at the best prices, OFFICErING has revolutionized the way businesses connect and collaborate. By combining cutting-edge technology, a carrier-class IP network, and an unwavering commitment to customer satisfaction, OFFICErING offers a seamless and feature-rich phone system that guarantees uninterrupted communication.
A Portuguese-language spyware named WebDetetive has targeted over 76,000 Android phones across South America, with a significant concentration in Brazil, according to reports. The spyware has become the latest victim of a hacking incident, marking a disturbing trend in the security of phone spyware companies.
