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Broadband

Algar Telecom at 70: Broadband Pioneering and Future Ambitions

By Kamile Bigenyte November 24, 2023

As Algar Telecom turns 70, the prominent Brazilian ISP continues to seize market share amidst 10,000 competitors. Serving 1.5 million customers across Brazil, they masterfully intertwine fiber broadband, wireless, and content services, satisfying the divergent needs of B2B and B2C consumers. The strategic blend of high-tech infrastructure and seamless customer experience propels Algar’s journey, pivoting on the indomitable broadband, termed as the “cardinal element”. Additionally, foreseeing the potential of the imminent 5G rollout, Algar’s game plan involves marrying fixed-line connectivity with wireless services, laying a robust groundwork for the future.

Telco Buzz

Balancing Efficiency and Value: Saudi Telecom’s Digital Transformation Journey

By Kamile Bigenyte November 24, 2023

When it comes to digitization strategies, providing superior customer service is paramount, a concept particularly relevant in the telecom field. Saudi Telecom Company (stc), underlines this belief by revitalizing its customer experience through a strategic collaboration with Huawei. Transforming its big data platform into a Customer-Centric Platform (CCP), offers a unified view of customer data, leading to enhanced marketing segmentation and customization. Improved efficiency and data value are already showing dividends with marked reduction in customer churn and accelerated return on investment.

Telco Buzz

Fair Share Debate: BIPT Questions Big Tech’s Telecom Contributions

By Kamile Bigenyte November 17, 2023

In the ongoing debate over Big Tech’s ‘fair share’ contribution to telecom infrastructures, new findings from the Belgian Institute for Postal Services and Telecommunications call into question the validity of the argument. BIPT concludes attributing Big Tech solely for data streams might be over simplistic, citing investments made by Content Application Providers in broader infrastructures. The study raises important concerns about the potential negative impact for end-users, small local CAPs, and the principle of net neutrality.

News Roundup

A quick roundup of the news in Telecoms | Week #46

By Aiste Kryzanovske November 17, 2023

Italian telecom provider Wind Tre faces hurdles in selling infrastructure due to complex 5G network sharing negotiations with rivals Iliad and Fastweb. CK Hutchison delays the deal closure by three months to February 12, citing challenges with Iliad and Fastweb. Meanwhile, Indosat Ooredoo Hutchison’s $6 billion merger in Indonesia with Huawei’s support achieves significant growth. France’s Orange introduces satellite broadband, while Norway’s Telenor sells its satellite operations. FCC’s new broadband rules target discrimination, raising concerns of unintended consequences. Mavenir and Nokia achieve remarkable Open RAN interoperability, overcoming past criticisms and showcasing commitment to multi-supplier systems.

Telco Buzz

Vodafone and Accenture Alliance: Revolutionizing Telecom with AI

By Kamile Bigenyte November 16, 2023

Vodafone aims to bolster its shared operations with Accenture’s expertise, creating a strategic alliance that places emphasis on growth, customer service, and efficiency. Key investments into Vodafone’s in-house IT and networking unit “Vodafone Intelligent Solutions” (VOIS) will leverage Accenture’s proficiency in digital solutions and artificial intelligence. The partnership remains dependent on forthcoming definitive agreements, with hopes of conclusion by Spring next year.

Telco Buzz

TPG Telecom-Vocus Deal Stalemate: Navigating the Failed Negotiations

By Kamile Bigenyte November 15, 2023

After a challenging negotiation period, TPG Telecom’s endeavour to sell a range of assets to Vocus has reached an impasse. The stumbling block largely revolves around the valuation of the diverse telecom assets. TPG, however, intimates interest in reviving talks at a smaller scale, bearing interest from strategic investors in mind.

Telco Buzz

Unveiling Next-Gen Digital Framework: A Game-changer for Telecommunications

By Kamile Bigenyte November 14, 2023

Taking the spotlight in the telecom industry is the revolutionary digital operations framework, a strategic game-changer, that aligns and simplifies Quality and Maintenance aspects of IOH via a cutting-edge converged data platform. This invention notably allows those with minimal coding exposure to develop essential digital resources, paving the way to an automated potential. Besides bolstering operative efficiency and competitive edge, it also gives the industry the tools needed to navigate the digital age challenges effectively.

AI

AI and Patient Concierge: Transforming Healthcare Telecommunications

By Kamile Bigenyte November 13, 2023

BT, in collaboration with NHS and Soprano, is experimenting with ‘Patient Concierge’, an AI-aided patient messaging system aimed at enhancing communication and reducing appointment conflicts. With a strong UK government backing and promising outlook from NHS staff, AI integration is on the rise for optimizing healthcare.

News Roundup

A quick roundup of the news in Telecoms | Week #45

By Aiste Kryzanovske November 10, 2023

TELUS International and Five9 launch an advanced AI-powered Contact Center as a Service platform. Phonism integrates with Cisco’s Webex, providing cost-effective device management and streamlining collaboration. Viking Electronics endorses Ooma AirDial as a reliable POTS replacement, emphasizing wireless turnkey solutions. Cresta unveils AI enhancements for contact centers, driven by Large Language Models, promising unprecedented performance and productivity.

Telco Buzz

Balancing Innovation and Security in Global Telecommunications Coalition

By Aiste Kryzanovske November 9, 2023

The Global Coalition on Telecommunications (GCOT), launched by the UK, Australia, Canada, Japan, and the US, intends to revolutionize telecommunications through joint R&D, funding alignments, and standard development. Offering insights into the initiative’s broad scope, TMT partner Julian Cunningham-Day highlights the coalition’s focus on supply chain diversification and market competition through Open RAN. Despite the promising advantages, potential vulnerabilities may arise from industry-wide open standards. Additonally, GCOT’s emphasis on yet to be realized 6G technology signals its proactive stance towards future complexities.