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Enreach, Europe’s leading provider of converged contact solutions, announced that it has unveiled its new Enreach Contact App Suite solution to partners and customers in Germany, the Netherlands, Spain and Latvia. The solution delivers the robust capabilities available within the Enreach Contact cloud communications platform, providing users with a seamless and consistent communications and collaboration experience across disparate mobile and desktop environments. Germany, the Netherlands, Spain and Latvia are the first markets to receive this new technology. Enreach plans to introduce the App Suite in other European markets throughout the year.

Despite Europe’s stride towards a digitally advanced future, the current uptake of 5G stands at only 2.5%. This stands in stark contrast to how tech giants like North America, China, Japan, and South Korea are faring. While European market figures on Fibre-to-the-Home (FTTH) appears promising, various challenges, including recent antidumping measures, have stymied progress and exacerbated the digital divide.

Voxility, a prominent Infrastructure-as-a-Service (IaaS) provider globally, is extending its reach in Europe with a strategic point of presence (PoP) situated within the Tier 3-built data center of AtlasEdge in London City. This collaborative effort aims to furnish Voxility’s clientele with scalable and cost-effective colocation services, coupled with high-speed, low-latency connectivity solutions. The Voxility PoP grants direct access to over 750 networks present at the London Internet Exchange (LINX).

In a strategic move to bolster its European presence, nLighten, the digital infrastructure platform under the umbrella of I Squared Capital, a renowned global infrastructure investor, has successfully acquired Gyro Center (“Gyro”), a high-performance data center situated in Amsterdam. This acquisition marks a significant stride for nLighten as it progresses towards realizing its ambition of establishing and operating the foremost data center platform in Europe.

Summoning a significant tide in the telecommunications sector, 20 notable European telco CEOS, under the GSMA, urge EU policymakers for a comprehensive revamp of the present regulatory environment. They key point is the mounting need for major tech corporations to contribute to telco infrastructure costs in the midst of a data traffic surge. However, critics argue such proposal infringes upon net neutrality principles and imposes a dual-end payments system.

The France-based Iliad Group has carved a unique path in the European telecommunications landscape, touting its “Iliad way” as the driving force behind its outperformance in the three key markets of France, Italy, and Poland. Iliad reported impressive group organic revenue growth, with France contributing 7.7%, Italy 12.2%, and Poland 5.6% for the first half of 2023.

In a strategic move set to reshape telecommunications landscapes, UAE telecom consortium e& has inked a €2.15 billion deal to procure a significant slice of PPF Telecom Group’s European operations. This stakes in Bulgaria, Hungary, Serbia, and Slovakia come bundled with control over the local branches of telecom infrastructure divestment, Cetin. With an elaborate contingency payout plan incorporated, the deal also holds implications to the tune of €350 million over the next 3 years.

Five9, Inc., a provider of the Intelligent CX platform and listed on NASDAQ as FIVN, announced today that Frost & Sullivan has recognized it as a Growth and Innovation leader in the Frost Radar™: European Cloud Contact Center Market, 2023. The Frost Radar™ report highlights key criteria, including the company’s long-standing presence in Europe, consistent growth, effective go-to-market strategies, robust customer support, commitment to local markets, and investments in transformative technologies such as AI integration.