Call center software firm Aircall receives $120 million funding Aircall, a provider of cloud-based phone and contact center systems, has completed a $120 million Series D funding round led by Goldman Sachs Asset Management. The startup develops a cloud-based phone system for call centers, support lines and sales teams, and offers integration with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems. This funding will help the company to develop new products for integration with third-party tools, and in particular, industry-specific integrations. Aircall plans new offices in London and Berlin, as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. Read more at: https://tinyurl.com/ruc4n8u5 Telenor and Axiata seal $15 Billion deal to merge Malaysian telecoms units Malaysian telecoms company Axiata Group Bhd. and Norway’s Telenor ASA have signed a definitive agreement to combine their mobile operations in Malaysia,…
New security features for Google Workspace and Google Drive Google has unveiled new security tools that include client-side encryption for Workspace and several enhanced data protection features in the platform’s Drive service. The tech giant said there will be new trust rules and labels for Drive to classify files and apply controls based on their sensitivity levels. These added security features are the result of several factors, including Google’s “security first” philosophy, the rapid increase in remote work environments due to the pandemic, and the company’s experience with its BeyondCorp zero trust security model. In addition, Google is also increasing phishing and malware protection in Workspace. Read more at: https://tinyurl.com/ygc7yhw7 Facebook partners with Internet service providers D-VoiS and Netplus Facebook has announced new partnerships in India with Internet service providers (ISPs) D-VoiS and Netplus. These ISPs will use Facebook Connectivity’s Express Wi-Fi platform to provide public Wi-Fi hotspots in various…
SoftBank aims at providing connectivity from space SoftBank has announced that it will begin promoting the roll out of Non-Terrestrial Network (NTN) solutions that provide connectivity from space and the stratosphere. SoftBank NTN solutions will include the Geosynchronous Earth Orbiting (GEO) satellite NarrowBand IoT (NB-IoT) services provided by Skylo Technologies. The two companies recently agreed to cooperate in offering satellite services in Japan. SoftBank’s NTN portfolio of solutions will also include Low Earth Orbit (LEO) satellite communications provided by OneWeb, and High Altitude Platform Station (HAPS) stratospheric telecommunications platforms provided by SoftBank’s subsidiary HAPSMobile. Read more at: https://tinyurl.com/murtvfhr Black Lotus Labs uncovers hacktivist campaign Black Lotus Labs, the Lumen Technologies security threat intelligence division, has presented evidence that hacktivists have recently attacked switches and routers in a minimum of 100 organizations. The hacktivists managed to access those Internet-connected devices because of an incorrect Cisco Systems Smart Install configuration. The Black…
Huawei launches HarmonyOS Huawei has officially released its HarmonyOS operating system for all devices. It looks like HarmonyOS will be available on almost all Huawei devices in the coming years, and the company will describe it as an upgrade. As a next-gen smart device operating system, HarmonyOS provides a common language for connecting and collaborating across different devices, giving users a more user-friendly and secure experience. The OS uses distributed technology to meet the diverse needs of all the different devices in a single system, allowing for flexible deployment. Read more at: https://tinyurl.com/mj8j4j99 Vodafone and CityFibre expand their partnership Vodafone and CityFibre have expanded their partnership to offer Vodafone Ethernet services for business customers. In this new partnership, Vodafone will use CityFibre’s Ethernet infrastructure to provide local access to its customers. Therefore, businesses in 12 UK cities and towns will have an alternative and cost-effective High Bandwidth Ethernet service. Under…
Vodafone Germany to build new base stations and 5G Vodafone Germany has announced that it will undertake more than 7,000 mobile infrastructure construction projects including 3,000 5G projects, which it estimates will support 9,000 5G antennas. The projects will take place in the current financial year, which began in April. The company says it has exceeded its 5G coverage targets by expanding the network to 25 million subscribers, and estimates that it will soon cover 30 million consumers with 5G. In addition, Vodafone has also announced that it is swapping the L3G spectrum for LTE by switching 18,000 3G sites to 4G ones this summer. Read more at: https://tinyurl.com/a5a7txbf Virgin Media shares its sustainability results Virgin Media released its latest sustainability report this week, which examines the ways that the company has supported its employees and customers during the pandemic and how it continues to deal with the climate crisis.…
VCC Live partners with DIDWW VCC Live, a provider of innovative cloud-based contact center software for inbound, outbound and cross-channel contact centers, has announced a strategic partnership with global telecommunications operator DIDWW, which provides high quality VoIP and SIP trunking services to businesses and telecommunications operators around the world. As part of the partnership, VCC Live will take advantage of DIDWW’s extensive virtual telephone number coverage, which will allow VCC Lives’s contact center business to grow effectively in all geographic areas. DIDWW’s vast inventory of virtual phone numbers allows VCC Live to continue the rapid growth of their global business. Read more at: https://tinyurl.com/xhu9xheb Microsoft collaborates with O2 UK Microsoft and O2 are developing a proof-of-concept investigation to determine the benefits of on-premises Mobile Edge Computing (MEC) inside a private 5G network, focusing on security and low latency. The possible benefits of this proposed architecture are noteworthy, combining secure, high-bandwidth…
Orange considers buying infrastructure assets it sold almost two decades ago Orange is considering a probable purchase of the former telecommunications infrastructure unit TDF. The company sold TDF nearly two decades ago to lessen its debt. Orange is considering combining TDF with the recently established European mast company TOTEM, as infrastructure appraisals have recently increased with interest from investors such as the US private equity firm KKR and Spain’s Cellnex. TDF, previously known as Télédiffusion de France, operates TV and radio towers, mobile sites, as well as fiber infrastructure and related services through around 19,000 sites, of which 7,300 are active. Read more at: https://tinyurl.com/2etpjpjn AT&T to modernize U.S. DOT’s network AT&T and the United States Department of Transportation (DOT) have signed a 12-year, $175 million deal to assist DOT in upgrading its IP and voice infrastructure. AT&T will supply DOT with virtual private networking and secure cloud technology, together…
DIDWW joins GSMA DIDWW, a global cloud communications service provider, has announced that it has become an associate member of the GSMA, an industry organization that represents the interests of mobile operators around the world. The GSMA supports the latest technological innovations and the development of the mobile ecosystem to promote digital transformation and industrial growth. GSMA membership allows DIDWW to actively take part in technical working groups, establish new business relationships, and develop strategies that will greatly contribute to the wider adoption of hosted VoIP services. Read more at: https://tinyurl.com/4urtcbtz Mediacom to expansion broadband to 500K locations The US operator Mediacom has revealed its plan to provide high-speed broadband to another 500,000 under-serviced homes and businesses over the next three years. This scaling-up will include a combination of new facilities supported by state and federal broadband grants, line extensions and the development of fixed wireless access (FWA) using recently…
Telefonica reveals a new rebrand Telefonica has announced its new rebrand at the company’s annual general meeting. The company also reelected its Chairman and CEO Jose Maria Alvarez-Pallete to its board for a further four-year term with increased backing from shareholders. The newly refurbished design will be used in the company’s brands under the Telefonica name, but will not replace the Telefonica-owned consumer-facing identities O2 and Movistar. According to the company, the new logo reflects extensive restructuring efforts started in 2019 and is reminiscent of the 1984 logo that also resembled the letter T made-up of small circles. Read more at: https://tinyurl.com/34hwm3ve AT&T gifts boost in fiber speed to its customers AT&T has announced that it is giving its customers a free increase in fiber speeds. The company is increasing its access speeds from 100 Mbps to 300 Mbps, and 300 Mbps to 500 Mbps respectively. The company will continue…
European Commission proposes new AI regulations The European Commission is proposing new rules that would allow it to ban any type or deployment of AI that it considers high-risk. The organization also proposes much stricter rules and limitations on the use of biometric data, such as law enforcement using face recognition. Violation of the rules may result in fines of up to 6% of the offending company’s total global turnover. For the biggest tech companies, that sum could reach billions. The commission’s digital chief, Margrethe Vestager, said: “On artificial intelligence, trust is a must, not a nice-to-have.” Read more at: https://tinyurl.com/5e8wcufu Cisco to invest $100 million to combat climate change Cisco has unveiled plans to invest $100 million over the next 10 years to help fight climate change, using the fund in its name for initiatives aimed at reducing emissions and educating communities. Cisco’s efforts will be global, and funding…