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CallTower has launched the state-of-the-art Solgari Contact Center, integrated into the Microsoft Teams App.
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CallTower Introduces Solgari Contact Center for Microsoft Teams

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CallTower, a leading provider of cloud-based unified communications and collaboration solutions, has launched the state-of-the-art Solgari Contact Center, integrated into the Microsoft Teams App. This release marks a significant advancement in the contact center agent experience by offering complete management capabilities within the Microsoft Teams platform.
Solgari’s Contact Center introduces an innovative solution that revolutionizes the way organizations communicate, collaborate, and serve customers using CallTower’s Microsoft Teams voice platforms.

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INWIT
Telecom News

INWIT deploys Italia’s first wooden mobile tower

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INWIT, an Italian infrastructure business, has announced the deployment of its first wooden mobile telecommunications tower, made entirely of sustainable materials, as part of a two-year environmental strategy. The tower is located northeast of Milan, next to a large park and a major motorway.   The mobile tower’s construction is composed of glued laminated wood, entirely sustainable and circular material, an alternative to steel. The tower is 40 meters tall and has four walkways to position the antennas and radio connections of the hosting operators.    The tower is located next to the Est delle Cave Park and will provide cellular network coverage in the region, as well as emergency telephone services, which are especially important for highway traffic on Milan’s A51 Tangenziale Est ring road, close to the tower.   INWIT hopes to leverage the project to assist in restoring the park by applying the finest environmental and landscape…

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Telecom News

Globe Telecom inks common tower deal with ATC unit

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Globe Telecom, a major provider of telecommunications services in the Philippines, is seeking to increase the number of cell sites nationwide and is expanding its network of partner tower providers. The company has signed a memorandum of understanding (MOU) with Transcend Towers Infrastructure (Philippines), a wholly owned subsidiary of the global infrastructure firm American Tower Corporation (ATC), to build shared telecoms towers in the Philippines. Under the agreement, Transcend Towers will initially construct 150 new cell sites for Globe Telecom in North Luzon in support of the common tower initiative of the Department of Information and Communications Technology (DICT). The government’s common tower policy aims to free telecommunications providers from costly capital expenditures in setting up communication towers. According to DICT, it is targeting the building of at least 50000 new common towers across the country in the next seven to ten years. As stated by Rizza Maniego-Eala, Chief Finance Officer…

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Telecom News

Globe Telecom to build 150 mobile towers with ISOC and Edotco

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The Philippines operator Globe Telecom has signed a memorandum of understanding (MOU) with ISOC Infrastructure Inc. and Malaysia-based tower company Edotco Group Sdn. Bhd., to support the common tower initiative of the Department of Information and Communications Technology (DICT). By entering this three-party agreement on the set-up of 150 mobile towers across the Philippines, Globe becomes the first telecommunications company to support the DICT initiative. According to Globe, unlike in most other countries, the information and communication technology (ICT) infrastructure spending in the Philippines has been left solely to the private sector, leading to huge gaps in cell site and wired broadband coverage across the country. For example, Vietnam has 90000 cellular towers compared to 17850 cellular stations in the Philippines. Furthermore, according to the latest data reports from TowerXchange, there are 34300 cellular towers in Pakistan, and 30000 sites in Bangladesh. In a statement, Globe Telecom president and CEO…

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