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The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes a “billing cycle” capability. This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case. The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

Telecom News

Snom announces new DECT headset features

By Aiste Kryzanovske March 25, 2021

Snom, an international manufacturer of IP phones for businesses and professionals, has updated the functionality of its A190 headsets to make day-to-day calling more efficient for users. The company launched its wireless A190 headset in 2019. For businesses with a DECT multicell installation, the headset offers the ability to roam up to 50 metres indoors and 300 metres outdoors without losing signal. It provides excellent broadband sound, including noise and echo cancellation, and a talk time of up to seven hours thanks to an integrated lithium-ion battery. When the battery runs out, the A190 is equipped with a voice output that informs the user in advance. Until now, transferring or muting via the headset was not possible and could only be done using buttons on a paired Snom DECT phone. However new firmware for the A190, Version 520B1, enables Snom customers to assign functions to the buttons…

Importance of nonverbal communication in a virtual environment

By Aiste Kryzanovske February 8, 2021

It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever. How has this transition from personal to digital communication changed the way we read people and interpret their body language?

Telecom News

Verizon to meet its $10 billion cost cutting goal

By Aiste Kryzanovske January 7, 2021

The American telecommunications company Verizon, which offers wireless products and services, has announced that it will meet its $10 billion cost reduction target, which was first announced in 2017 by Lowell McAdam, the former CEO. Back in 2017, the company said it plans to introduce an aggressive cost-cutting technique called zero-based budgeting. The idea behind this strategy is that all business units should start each year with a clean sheet and justify the money they want to spend, in place of basing it on last year’s expenses. Since the announcement, Verizon has reduced its budget by a mixture of virtualization, early retirement offerings for its management team, and operational efficiencies through the One Fiber and Intelligent Edge Network initiatives. To achieve this goal, the company has been conserving billions of dollars annually in operational efficiency stemming from the foundation of their network to the efficient flow of…

Surprising facts about VoIP you might have missed

By Aiste Kryzanovske December 30, 2020

In an era dominated by advanced communication technologies, Voice over Internet Protocol (VoIP) has emerged as a revolutionary solution that has transformed the way we connect and communicate. However, beyond its well-known benefits, there exist a plethora of intriguing facts about VoIP that often go unnoticed. From its historical origins to its impact on businesses and individuals, delving into these lesser-known aspects of VoIP unveils a fascinating realm of innovation and efficiency. Here is a list of facts about VoIP you might have missed. The first VoIP call was made in 1973. The call used an early version of the Internet called ARPANET and it was carried out as a part of a communication experiment. The first VoIP call was made between the Institute of Information Sciences and the Lincoln Laboratory in the United States. The first VoIP call in 1973 was a little…

Telecom News

Nokia to lead Europe’s 6G initiative

By Aiste Kryzanovske December 28, 2020

The European Commission (EC) has appointed Nokia, a Finnish international telecommunications, information technology and consumer electronics company, to supervise Hexa-X, a primary 6G research project aimed at boosting the continent’s progress in developing the technology. The two-and-a-half-year Hexa-X initiative was funded by Horizon 2020, the EU’s research, and innovation program, and will start on January 1, 2021. The project is aimed at connecting the physical, digital and human worlds, firmly embedded in future wireless technologies. The project is led by Nokia, which coordinates the efforts, with Ericsson being assigned as the technical manager. The partners in the consortium are from academia and industry, including service providers, network providers and European research institutes. The partners include Orange, TIM, Telefonica, Intel and Siemens. The Finnish service provider said in a statement that it expects 6G to become commercially operational by 2030, following a normal ten-year intergenerational cycle and taking…

Telecom News

The EIB and Iliad sign a new loan agreement

By Aiste Kryzanovske November 19, 2020

The French telecommunications provider Iliad, that provides fixed and mobile telephony services, prepaid phone cards, Internet access and hosting services, has signed a new $356 million loan deal with the European Investment Bank (EIB) to help the Iliad Group finance its mobile network deployment in France, in particular to consolidate its 4G network and deploy its 5G network. Since 2009, the EIB has financed Iliad, and with this new loan the total financing exceeds $1.3 billion. Having helped finance the development of the Iliad fixed network for more than a decade, the EIB is once again working with the group to provide financial support for the company’s latest generation of mobile networks. There was little information on what exactly the latest loan would be used for, but Iliad said it is devoted to providing digital coverage to the whole of France, including most rural areas. Ambroise Fayolle, Vice-President…

Telecom News

A quick roundup of the news in Telecoms | Week #46

By Aiste Kryzanovske November 13, 2020

Amdocs enters an agreement with Amazon Web Services Amdocs has announced a multi-year agreement with Amazon Web Services (AWS) to offer integrated cloud-based business support systems (BSS) to communications service providers. Under the terms of the deal, AWS is now an Amdocs cloud provider for Amdocs’ internal IT transformation. Working together, Amdocs and AWS will offer telecom providers access to a portfolio of digital services that shortens the time it takes for service providers to enter the market and gives them more flexibility to meet the needs of their end customers. The companies are also collaborating to develop and promote a variety of services that will help Amdocs customers migrate and upgrade their systems using a range of cloud solutions. Read more at: https://tinyurl.com/y5q64mbe Apple’s new Macs powered by iPhone chips Apple is introducing new Macs that use the same type of chips that run iPhones and iPads. This step…

Best ways to fight robocalls

By Aiste Kryzanovske November 9, 2020

Robocalls calls have become a plague. It is estimated that Americans alone received more than 58.5 billion robocalls in 2019. While some robotic calls may be from legitimate sources, they can also be scams seeking to deceive or bully people to provide personal information.

Early on, robocalls were easy to detect and ignore because the calls came from an area code you did not recognize. However, the scam has become much more sophisticated with the increase in Voice over Internet Protocol (VoIP) dialing, which makes it relatively easy to “spoof” a phone number so that the caller ID shows a different number than the one actually calling.

Telecom News

A quick roundup of the news in Telecoms | Week #45

By Aiste Kryzanovske November 6, 2020

Vodafone UK going big on OpenRAN Vodafone UK has announced that they are deploying OpenRAN technology in rural base stations, as a key part of Huawei’s switching strategy. Approximately 2,600 sites in rural Wales and the south-west of England will be converted to OpenRAN by a deadline established by the government. This process will start in 2022 and, as yet, Vodafone has not identified any vendors to assist it in this initiative. The operator wants to be seen as an example of OpenRAN, which increasingly appears to be the most likely source of diversity for telecom providers since Huawei was blacklisted. Read more at: https://tinyurl.com/yybbqu45 Deutsche Telekom partners with Zoom Deutsche Telekom has become the latest service provider to partner with Zoom Video Communications. Deutsche Telekom is now the official reseller of Zoom in Germany. The company offers personalized solutions and contracts to customers of different sizes, and is able…