The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes a “billing cycle” capability.
This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case.
The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user experience and will offer more improvements in the near future.
Karolis Jurys, Commercial Manager at DIDWW, commented, “We place customers at the center of the organization when delivering new features and further improvements to our systems. The latest addition to our cloud communications platform will make it easier to adjust to various business models and manage the service in a more flexible manner.”
DIDWW is a platform for telecommunication professionals with full self-service access and real-time provisioning, APIs and all the necessary building blocks for achieving the ultimate control over voice and SMS services.
The company offers the largest fully compliant international coverage of local, national, mobile, toll-free voice and SMS-enabled virtual phone numbers, two-way local and global SIP trunks, access to local emergency services, flexible capacity options, free global number portability, a number selection tool, and more.
DIDWW delivers premium quality services to thousands of operators worldwide through a private and fully geo-redundant network with mission-critical reliability and guaranteed SLAs. Their customers enjoy advanced solutions coupled with a unique service experience and superior value, all driven by a highly motivated team of professionals.