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In a significant move aimed at bolstering cybersecurity across the country, the UK government has rolled out stringent regulations requiring manufacturers of internet-connected devices to adhere to minimum-security standards. The new laws, part of the Product Security and Telecommunications Infrastructure (PSTI) Act 2022, are designed to mitigate the risks posed by weak security features on smart gadgets.

CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.

The Australian investment bank, Macquarie, is reportedly considering an exit from KCom amidst escalating competition within the UK alternative network (altnet) sector. A recent report in The Telegraph suggests that Macquarie has engaged advisors from PJT Partners to conduct a strategic review of KCom, indicating potential changes on the horizon.

Softbank, the Japanese telecommunications giant, is gearing up to bolster its supercomputing capabilities in a bid to support its ambitious generative AI (GenAI) strategy. As reported by Nikkei, Softbank plans to allocate JPY150 billion ($960 million) over the next two years towards upgrading its computing infrastructure, a significant leap from the JPY20 billion invested last year.

The UK Government’s newly established Critical Imports Council aims to lessen the disturbance of essential goods flow from unpredictable global supply chain disruptions. Business and Trade Minister, Alan Mak, highlights strengthening critical goods supply against real-world crises through collaborative efforts with industry experts. With representation from diverse sectors including telecommunications, the council will focus on assessing risks and creating robust mitigation strategies.

Enreach for Service Providers, part of Enreach, the fast-growing European contact leader, has today announced a partnership with Netherlands-based CloudCTI, which delivers cloud-based CRM and ERP integrations to telecom service providers and resellers. The agreement will provide customers with access to 200+ CRM integrations. It will also support the customer experience (CX), analytics features and AI roadmap within Enreach UP, which combines, UCaaS, CCaaS and productivity tools in a fully converged contact solution, optimised for desktop, IP phone or mobile devices.