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The next-generation wireless technology for digital cellular networks is steadily gaining traction, with significant implementations under way. All of the major carriers are rolling out their 5G networks, targeting large cities that crave super speeds, virtually lag-free connections, extended coverage and other great benefits that are made available by this advanced technology. 5G has already been launched in many different locations around the world, but it is still considered to be in its initial stages. All of the US carriers have now launched some form of 5G cellular network. But what exactly is 5G, how fast is it compared with 4G, what will it bring to VoIP applications, and what are the benefits and drawbacks of this innovative technology? Let’s take a look at 5G in more detail. What is 5G?   5G stands for fifth-generation cellular wireless and is the next generation of telecom networks that entered the…

Telefonica launches Tech and Infra units amid Latam spin-off Spain’s telecom giant Telefonica has announced a major organisational restructuring after a meeting of its board of directors. The company’s chairman and CEO Jose Maria Alvarez-Pallete has introduced a new bold strategy to spin off company assets and prepare for industry 4.0. With its 5-point plan, Telefonica aims to generate more than EUR 2 billion a year in additional revenues from 2022, by prioritising its four key markets of Spain, Brazil, the UK and Germany and carrying out an “operational spin-off” of its Latin American business. The company will also set up a subsidiary for its cloud, cybersecurity and IoT businesses called Telefonica Tech and another for its infrastructure assets, Telefonica Infra. Read more at: https://tinyurl.com/wjkobwc AT&T and Microsoft launch edge computing network Microsoft and AT&T have integrated 5G with Azure to launch their new Network Edge Compute (NEC) service for…

Google Cloud’s Contact Center AI hits general availability Google Cloud has announced the general availability of Contact Centre AI, which will enable corporations to deploy virtual agents for basic customer interactions. The service is built using conversational AI engine Dialogflow, the development suite for creating conversational interfaces such as chat bots and interactive voice responses (IVR). Furthermore, Google Cloud has introduced Cloud Run, a service for managing Knative for serverless apps like Kubernetes, and has also launched the Network Intelligence Centre, an AI-driven network management service. Read more at: https://tinyurl.com/yhn43zb9 Moto Razr 2019 is official: A foldable smartphone with no display crease One of the most iconic and best-selling flip phones is reborn. Motorola has unveiled the Moto Razr folding-screen smartphone with a large OLED display that folds in half. The most interesting thing about the new phone is the hinge design: there is a large empty space around it, so…

iPhone 11: Apple launches new Pro smartphones with better cameras Apple has unveiled a new line of iPhones – iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max – featuring faster processors, improved screens, and new camera systems. All three devices look similar to their predecessors, but the company has upgraded their respective camera systems to enable wide-angle photos and made improvements that result in a longer battery life and faster performance than before. There is also a variety of new colours available, with a new matte finish on the back of the iPhone 11 Pro. Read more at: https://tinyurl.com/y3ery8a6 Huawei wants to sell its 5G tech to rivals – report The Chinese tech giant is prepared to help create a competitor on the market by selling a perpetual licence to its 5G technology. Huawei founder and CEO Ren Zhengfei has made a remarkable claim that for a one-time fee,…

VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

Telecommunications and data services vendor BullsEye Telecom and the cloud-based VoIP networks security solutions provider RedShift Networks have announced a new partnership to deliver innovative cybersecurity solutions for protecting and securing enterprise VoIP and SIP-based networks. BullsEye Telecom is adopting RedShift’s VoIP security, threat intelligence analytics and proactive fraud prevention technologies to ensure industry-specific compliance for regulatory sensitive clients in the healthcare, financial and government services industries. Vilas Uchil, Vice president of Technology and Engineering for BullsEye, said, “Our clients now have access to an incredible portfolio of cloud, voice and unified communications security protection through our partnership with RedShift Networks. Together, BullsEye and RedShift offer clients proven solutions and security to protect their VoIP and UCaaS networks against expensive malicious attacks. We are preventing theft, fraudulent transactions and service downtime.” As stated in the announcement, RedShift’s Unified Communication Threat Management (UCTM) platform works to establish communication baselines…

The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…

The Global mobile Suppliers Association (GSA) has launched the first database in the telecommunications industry to track worldwide 5G devices. This new 5G device tracking and reporting facility, which forms part of the GSA Analyser for Mobile Broadband Devices (GAMBoD) database, “represents an important milestone for the 5G ecosystem as it moves from service trials and prototype user equipment to commercially available services and devices”. In its first survey, 5G Device Ecosystem Report, dated March 2019, the GSA identified a total of 23 vendors that have confirmed the upcoming availability of 5G devices, with 33 different devices available, including regional variants. There were 7 publicized 5G device form factors, namely phones, hotspots, indoor CPE, outdoor CPE, modules, Snap-On dongles, adapters and USB terminals. On a per form factor basis, the report identified 12 phones (plus regional variants), 5 hotspots (plus regional variants), 8 CPE devices (indoor and outdoor),…

Motorola Solutions has announced the acquisition of Avtec Inc., the top U.S. provider of advanced dispatch products for public safety and commercial customers. Additional details of the transaction, which closed on the 11th of March, were not released. Based in South Carolina, Avtec specializes in voice over internet protocol (VoIP) dispatch services using land mobile radio (LMR) and broadband networks. The company offers solutions and products that enable customers, including airlines, railroads and energy companies, to connect their personnel in operations centers with workers in the field using two-way radios. Motorola Solutions, a global leader in mission-critical communications, has been reselling the Avtec consoles to its MOTOTRBO customers. Accordingly, such an acquisition will provide Motorola with a complete product portfolio for handling the communications that are vital to Digital Mobile Radio (DMR) users. Motorola currently offers its own MCC line of dispatch consoles to its Project 25 (P25)…

Telefonica and Facebook have joined forces to launch an open access wholesale rural mobile infrastructure operator, Internet para Todos (IpT) Peru, together with IDB Invest (Inter-American Investment Corporation) and CAF (Development Bank of Latin America). The project aims to bring faster mobile Internet to rural markets and consequently bridge the digital divide in Latin America. An estimated 20 percent of the Latin American population, which is around 100 million people, lack sufficient access to mobile broadband and therefore are deprived of enjoying the benefits offered by the digital economy. “Our new approach will leverage our network as a service to bridge the digital divide as fast as possible while providing any mobile network operator access to rural markets,” said Teresa Gomes, Managing director of Internet para Todos. “Our goal now is to launch and scale the project in Peru and prove what’s possible to the rest of Latin…