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At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.

In a strategic move to bolster its network reach, alternative fibre builder CityFibre has successfully acquired Lit Fibre, marking the first step in its plan to consolidate within the UK’s burgeoning altnet sector. Lit Fibre, known for its vertically integrated model encompassing both network construction and ISP services, currently serves over 220,000 premises across more than 20 towns in several regions.

Cornerstone, a leading passive infrastructure provider managing Virgin Media O2 (VMO2) and Vodafone’s shared mobile network, is set to introduce a cutting-edge neutral host network utilizing smart street light technology in urban environments.The partnership between Cornerstone and Signify, a Netherlands-based company spun off from Philips in 2016, will leverage Signify’s BrightSites Broadband Luminaire products. These innovative LED streetlamps act as network extenders, supporting a mesh network using 60 GHz millimetre-wave (mmWave) spectrum to facilitate 5G connectivity.

Black Box, a renowned provider of communication and technology solutions, has announced the inauguration of its state-of-the-art Hyperscale Data Center of Excellence (DCoE) in Inver Grove Heights, Minnesota. This milestone marks over three decades of Black Box’s presence in Minnesota and underlines its commitment to pioneering innovation and excellence in data center services and the broader technology sector.

South Korean telecommunications giant SK Telecom has secured approval from the International Telecommunication Union’s Telecommunication Standardization Sector (ITU-T) for its proposal to standardize technology for AI data centers. This development marks a significant step forward in establishing international norms for AI-related technologies in data centers.

Three UK revealed its quarterly financial performance this week, showcasing an increase in revenue and margin while reiterating its intent for a potential merger with competitor Vodafone.

The telecommunications company disclosed a notable 9% surge in both revenue, climbing to £664 million, and margin, reaching £424 million. This growth was attributed in part to a rise in its customer base, with active customers increasing by 3% overall and active contract customers by 6%.

Alianza, Inc., the leading cloud communications platform for service providers, announced CLOUDEDGETM with new capabilities for telecommunications service providers (telcos) to streamline migration of legacy voice infrastructure to the cloud. The new access control solution offers a low-risk path for telcos to reduce operating complexity and gain network management efficiencies while also accelerating the path to service innovation.

In a collaborative effort, Microsoft and US President Joe Biden have revealed plans to construct a $3.3 billion data center in Mount Pleasant, Wisconsin. This initiative aims to bolster technological infrastructure, fostering the development and deployment of advanced cloud services and AI applications for companies across Wisconsin and its neighboring regions.