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In order to streamline the deployment of cloud telephony services across UCaaS and CCaaS platforms, Callroute, a supplier of cloud voice solutions, has teamed up with Coolwave Communications, a global provider of voice and messaging solutions. Through this collaboration, partners and clients will gain access to secure and excellent voice quality with regionalized points of presence when using Coolwave’s cloud-based, self-service and white-label Cool Operator platform, which streamlines international telephony. Also, end users may use Callroute’s Bring Your Own Carrier (BYOC) feature to quickly connect Coolwave’s worldwide SIP network to UCaaS services like Microsoft Teams. This new agreement also benefits Callroute’s existing partners, opening up previously restricted  markets and prospects. Partners will be able to capitalize on this collaboration by providing a quick and easy go-to-market solution, allowing these industry participants to attract new business. Voxnube, a global provider of distributor voice services and solutions to Callroute…

Rogers apologizes for the massive service outage Rogers, a Canadian telecommunications company, experienced a widespread outage earlier this month and is now under pressure to guarantee that this does not happen again. The most damaging effect of the outage was how it disrupted crucial communications, and the Canadian government has declared that it now wants all national carriers to find a way of helping each other in such worst-case situations. Rogers has committed to investing at least CA$250 million to physically isolate its wireless and internet networks so as to add an extra layer of stability. There is also a promise to spend CA$10 billion over the next three years to extend and improve Rogers’ network. Read more at: https://tinyurl.com/35dxbj4d Nokia and CityFibre sign a 10-year broadband equipment agreement A 10-year contract for XGS-PON broadband equipment with CityFibre has been announced by Nokia. This arrangement covers the purchase of access…

Ericsson has announced that the Committee on Foreign Investment in the United States (CFIUS) has approved its $6.2 billion acquisition of Vonage Holdings. The transaction is scheduled to close by Thursday, July 21.   The Swedish vendor’s most significant purchase to date is that of Vonage. This acquisition is a crucial component of Ericsson’s strategy, which calls for creating a market-leading service for businesses.   Both the company’s boards and shareholders have approved the $6.2 billion all-cash transaction, but the deal was briefly put on hold while the Committee on Foreign Investments in the United States (CFIUS) looked at it. Following the transaction’s announcement, Ericsson became involved in a controversy in February involving payments to the Islamic State militant organization in Iraq. This incident led to investigations by various U.S. authorities, raising concerns that the deal would be in jeopardy.   In spite of Ericsson’s offer price of $21 per…

 Hayo Telecom, a Senegalese operator, has chosen Telesmart.io, a worldwide number and messaging service provider, as the provider of its API-enabled number and messaging platform.    This is Telesmart.io’s first partnership in the geographic area, and this cooperative venture  will help Hayo Telecom service its African consumers more efficiently and effectively. Hayo Telecom has now achieved Dynamic Partner Status as a Telesmart.io partner, giving the company instant access to a number inventory.   As contact center, voice and messaging collaboration solutions continue to be in demand, the Telesmart.io inventory management platform for voice and messaging makes it simple to monetize the opportunity in the Communications Platform as a Service (CPaaS) market. The platform may be integrated with Hayo Telecom’s existing business systems as well as Telesmart.io’s “Bring Your Own Numbers” concept to handle all number inventories in one place. Sign-up, connectivity, on-line provisioning, functionality, visibilit, and reporting are all automated…

Twilio, a customer engagement platform used by hundreds of thousands of businesses around the world, and Syniverse, a communications technology provider to leading carriers and enterprises, have announced that their strategic partnership has been finalized, with Twilio investing $750 million in common equity in Syniverse and the companies expanding their strategic and commercial partnership. In February 2022, Syniverse opted to abandon its intention for a $2.85 billion reverse acquisition that would have resulted in the business being listed on the New York Stock Exchange (NYSE). Syniverse will remain as being majority-owned by the Carlyle private equity firm, with Twilio’s $750 million investment serving as a source of additional funding. Twilio was originally mentioned in February as a possible alternative to the Syniverse NYSE IPO. With the completion of this deal, Twilio has become a large minority owner of Syniverse, while Carlyle retains the controlling share. Syniverse obtained $1.025…

DIDWW, a leading telecom operator that offers premium quality VoIP communications for businesses and telco carriers all over the world, has partnered with Telesmart.io, an expert in global number and messaging services. The partnership enables Telesmart.io’s customers to leverage its API-driven voice and messaging platform to access the global phone number coverage provided by DIDWW.   Through DIDWW and Telesmart.io’s collaboration, customers gain an expansive numbering ecosystem with access to a network of DIDWW virtual phone numbers and a guaranteed caller ID. As a global telecom provider, DIDWW offers extensive coverage of local, national, mobile and toll-free virtual phone numbers in over 80 countries. Additionally, both voice and SMS communications may be enabled on the same number, and when combined with local two-way SIP trunks, customers benefit from a unique solution optimized for business VoIP communications. Laura Malyseva, Senior Account Manager at DIDWW, added, “We are excited to cooperate with…

DT and Vodafone to tackle areas of Germany with no 4G coverage Deutsche Telekom (DT) and Vodafone Germany have announced further advancements in their efforts to close 4G coverage gaps in distant or rural parts of Germany where consumers are serviced by only one mobile network operator (MNO) or no operator at all. Over the last several years, the two operators have worked to increase coverage in 3,000 to 4,000 so-called 4G gray spots, which are commonly described as places where only one MNO can provide service. Read more at: https://tinyurl.com/yndfwnvb Spectralink launches DECT devices with Microsoft Teams SIP Gateway Spectralink, a global workplace mobility solutions supplier, has announced the availability of DECT devices that are compatible with the Microsoft Teams SIP Gateway. Company-critical deskless workers, who must travel to a remote site in order to carry out their duties, are very much relied upon by enterprise companies such as…

Treasure Data, an enterprise customer data platform (CDP), and Sinch, a worldwide supplier of cloud communications, have established a strategic alliance to enable more tailored and engaging dialogues with customers across multiple channels. The collaboration aims to meet the demands of businesses who want to connect their consumers more effectively through mobile channels utilizing real-time data.   Treasure Data’s smart CDP creates a complete, holistic view of a customer by securely stitching together key data sources that are normally segregated, such as CRM, marketing automation, point-of-sale, and social media. Through the CDP, service agents may gain insight into all aspects of the customer experience, which can then be accessible across numerous communication channels provided by Sinch’s multi-channel communication platform. Email, text, phone calls, and mobile messaging apps like WhatsApp, iMessage, Telegram, and others are included.   Rick van Esch, Vice President of SaaS Business at Sinch, commented: “We are seeing…

Nokia labeled one of the world’s most ethical companies Nokia has been named one of the “World’s Most Ethical Companies®” for the fifth year in a row by the Ethisphere Institute. In 2022, 136 recipients from 22 countries and 45 sectors were honored. Nokia is one of five telecoms industry winners, and the only Finnish business to receive recognition. Nokia’s superior governance, as well as its dedication to best-in-class sustainability, corporate ethics, compliance and governance standards, has earned the company this honor. Read more at: https://tinyurl.com/4ab8c253 NTT partners with Schneider Electric to test private 5G network NTT and Schneider Electric’s latest collaboration will build on their current relationship to create a secure and on-premises end-to-end digital platform that will allow various sectors to benefit from private 5G services. The private 5G network is projected to support equipment availability, machine performance and product quality solutions. The project will also provide a…

Telefonica partners with Oracle Telefonica Spain has signed a multi-year agreement with Oracle to accelerate the transfer of its business processes to the cloud in order to improve agility and expand its capacity to create new digital services. Oracle will deploy and operate an on-premises version of its Exadata Cloud Service in Telefonica’s data centers as part of the arrangement. The operator will be able to combine its mission-critical systems while still fulfilling data residency and latency requirements. Telefonica intends to migrate its Oracle database systems, as well as its OSS and BSS applications, business intelligence systems, CRM, billing, and revenue management systems, to the new platform. Read more at: https://tinyurl.com/3darh7jd NTT Docomo targets net zero emissions by 2030 NTT Docomo said that by 2030, it intends to reduce its greenhouse gas emissions to zero. As part of that effort, Docomo has announced the launch of a new ecosystem called…