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Enreach for Service Providers, part of Enreach, the fast-growing European contact leader, has today announced a partnership with Netherlands-based CloudCTI, which delivers cloud-based CRM and ERP integrations to telecom service providers and resellers. The agreement will provide customers with access to 200+ CRM integrations. It will also support the customer experience (CX), analytics features and AI roadmap within Enreach UP, which combines, UCaaS, CCaaS and productivity tools in a fully converged contact solution, optimised for desktop, IP phone or mobile devices.

Bridging the digital divide in vast and harsh terrains like the Scottish Highlands, VMO2 embarks on a novel approach, utilizing a constellation of Low Earth Orbit satellites from Starlink for critical backhaul services. Bypassing conventional, costly terrestrial infrastructure, VMO2’s tests have proven the potency of satellite technology in improving coverage across the UK.

In a significant step toward enhancing the capabilities of the Large Hadron Collider (LHC), Nokia has successfully concluded an optical transmission trial in collaboration with SURF, a key player in Dutch education and research IT infrastructure. The trial achieved a breakthrough single carrier 800Gb/s optical transmission over SURF’s extensive cross-border network, which forms part of the vital research and education connectivity in Europe.

Rumors of a impending merger swirl around two of UK’s pivotal alternative network providers. Such union could massively boost FTTP coverage across the UK. Amid speculations of rapid network consolidation and shared investment, this collaboration signifies a vital shift in UK’s fibre market. However, the union also begets challenges in terms of subscriber transition and meeting regulatory deadlines.

VoIP adoption offers transformative benefits, yet challenges loom. Selecting a reliable provider is paramount, demanding thorough research on reputation, features, and support. Compatibility, call quality, scalability, and network readiness necessitate meticulous planning. Security, emergency services, cost management, compliance, number portability, and employee readiness further demand attention. Successful migration hinges on strategic planning and informed decision-making.

Continuing their established partnership, Swisscom and Ericsson unveiled a multi-year agreement to boost Swisscom’s innovation and increase energy efficiency for its 5G network. The pact includes Ericsson’s Intelligent Automation Platform, facilitating advanced network management. Their united effort aims to significantly enhance user experience, while also pushing for sustainability and substantial operational savings.

Huawei is nearing completion of a large R&D complex in Shanghai focused on semiconductor technology. Fujitsu, NEC, NTT, and DoCoMo have unveiled a groundbreaking ‘top-level sub-terahertz 6G device’ achieving 100 Gbps speeds over 100-meter distances in the 100 GHz and 300 GHz bands. MASV’s Solutions Partner Program simplifies large file transfers using their cloud-based platform. LEAP is expanding global customer outreach with Vonage’s Communications APIs and SIP Trunking for scalable cloud connectivity.