Global business communications provider Mitel has teamed up with the top Pan-Arab MSP Kalaam Telecom Group to offer managed services to businesses and governments in the Saudi, Bahrain, and Kuwait areas. Under the arrangement, Kalaam will be able to leverage Mitel’s UCC and Contact Center technology to offer highly secure services on-premise, through a private or public cloud. Under this partnership, consumers and resellers will have more flexibility and options between cloud-based monthly subscription services and on-premises solutions. Clients that choose monthly subscription services will have access to a simple pay-as-you-go strategy and a comprehensive technological stack without having to make significant upfront investments. The demand for cloud communications has increased significantly as a result of the pandemic, according to Feras Zeidan, Country Sales Director for META at Mitel. As a result, businesses can now benefit from their top-notch UCC and contact center solutions in a way that…
NTT DoCoMo partners with Ericsson and Keysight on 6G NTT DoCoMo has announced the expansion of its experimental 6G trials, for which it has teamed with Ericsson and…
The GSMA, a global association of mobile network operators, has unveiled a new project dubbed the GSMA Open Gateway with the goal of offering developers universal access to…
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Identifying new customers and generating revenue through sales prospecting is an essential part of business growth. Yet, it can be a challenging task that involves identifying the right…
Do you ever find yourself in a situation where you know exactly what you want to say, but when the time comes to say it, you just can’t…
Sneak peek into Mobile World Congress 2023 Mobile World Congress, Europe’s largest telecommunications trade event, kicks off next week, and the major European carrier organizations have provided an…
Sinch, a cloud communications provider, has announced that its Sinch Contact Pro solution which enables omnichannel customer care at scale, is now available as an SAP Endorsed App…
Microsoft’s recently introduced AI-powered chatbot for its Bing search engine has received a lot of attention for all the wrong reasons. Users are complaining that the AI platform…
Starlink, SpaceX’s satellite internet service, is developing a service offering named Global Roaming Service. This service would allow customers to access the Internet from practically anyplace on Earth.…