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Telecom News

DIDWW launches Alphanumeric A2P SMS in 21 European markets

By Aiste Kryzanovske March 9, 2023

With unparalleled speed, convenience and security, A2P SMS service empowers organizations to reach customers using personalized, targeted messages that drive results and foster brand loyalty. DIDWW, a global provider of premium quality VoIP communications and SIP trunking services to operators and businesses all over the world, has further expanded the coverage of its A2P SMS service with alphanumeric sender IDs by adding 21 European countries. These new additions will enable DIDWW to offer its customers further opportunities to send SMS messages with a guaranteed sender ID that matches their brand name, increasing brand recognition and customer engagement. The service is now available in the following countries: Austria, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. The DIDWW architecture can handle large volumes of messages, provide real-time monitoring and ensure high delivery rates.…

Telecom News

WhatsApp to introduce a new feature to filter out spam calls

By Aiste Kryzanovske March 8, 2023

WhatsApp is scheduled to launch a new function called Silence Unknown Callers, which will allow users to filter out spam calls. The function, which can be turned on or off in the settings menu, automatically mutes phone calls from numbers not in the user’s contact list. Despite the fact that the call will be quiet, the Caller ID will remain visible in both the calls list and the notifications center. This will enable users to determine who was attempting to contact them. This new addition is intended to fix a problem with WhatsApp’s Communities feature. This feature allows any group member to simply access the phone numbers of other users and begin spamming them. Although banning and reporting calls from unknown numbers can aid in preventing this, Silence Unknown Callers tries to stop the initial wave of spam by excluding calls from these numbers. The most recent…

Telecom News

Mitel and Kalaam Telecom partner to deliver managed services in the Middle East

By Aiste Kryzanovske March 7, 2023

Global business communications provider Mitel has teamed up with the top Pan-Arab MSP Kalaam Telecom Group to offer managed services to businesses and governments in the Saudi, Bahrain, and Kuwait areas. Under the arrangement, Kalaam will be able to leverage Mitel’s UCC and Contact Center technology to offer highly secure services on-premise, through a private or public cloud. Under this partnership, consumers and resellers will have more flexibility and options between cloud-based monthly subscription services and on-premises solutions. Clients that choose monthly subscription services will have access to a simple pay-as-you-go strategy and a comprehensive technological stack without having to make significant upfront investments. The demand for cloud communications has increased significantly as a result of the pandemic, according to Feras Zeidan, Country Sales Director for META at Mitel. As a result, businesses can now benefit from their top-notch UCC and contact center solutions in a way that…

News Roundup

A quick roundup of the news in Telecoms | Week #9

By Aiste Kryzanovske March 3, 2023

NTT DoCoMo partners with Ericsson and Keysight on 6G NTT DoCoMo has announced the expansion of its experimental 6G trials, for which it has teamed with Ericsson and Keysight. The collaboration with Ericsson will concentrate on new 6G wireless interfaces for frequencies ranging from 6 to 15 GHz, as well as the sub-TeraHertz band, which encompasses frequencies exceeding 100 GHz. The collaboration with Keysight will put ultra-wideband communications across sub-THz frequencies to the test. DoCoMo has also announced that it is working on a RAN intelligent controller that will be interoperable with base station equipment from several Open RAN manufacturers. Read more at: https://tinyurl.com/bdzy6j9f Huawei showcases its commitment to green technology During MWC2023, Huawei sponsored the European Carrier Executives Roundtable, where Zhou Yu, Huawei’s network consulting and system integration domain president, addressed Huawei’s value proposition and innovative techniques in the green target network domain. The observations and remarks emphasized Huawei’s…

Telecom News

GSMA launches a universal network API framework for developers

By Aiste Kryzanovske March 2, 2023

The GSMA, a global association of mobile network operators, has unveiled a new project dubbed the GSMA Open Gateway with the goal of offering developers universal access to operator networks. This objective will be accomplished through the creation of a framework of universal network Application Programmable Interfaces (APIs) that will unite the industry behind open APIs. The change signifies a fundamental shift in how the telecoms sector creates and provides services in a world where there is an API economy. At the MWC Barcelona 2023, 21 mobile network carriers will already be demonstrating the potential of the initiative. These demonstrations include an immersive concert experience, a live ‘jam session’, and an immersive gaming and high definition video showcase. The Linux Foundation, along with the GSMA, defines, develops and publishes the GSMA Open Gateway APIs in CAMARA, an open-source project allowing developers to access expanded network capabilities. By using…

Telecom News

Nokia unveils new logo and brand identity after 60 years

By Aiste Kryzanovske March 1, 2023

For the first time in over 60 years, Nokia, the Finnish manufacturer of telecom equipment, has unveiled its redesigned logo and brand identity. This shift underlines Nokia’s focus on fast expansion and its move away from the smartphone market towards corporate technologies. The new logo is made up of five distinct forms that create the word NOKIA, with the customary blue color of the previous logo being replaced with a variety of colors depending on the application. Nokia’s CEO, Pekka Lundmark, stated that the company’s focus had switched from selling equipment to telecom operators, to selling equipment to enterprises. The company intends to expand its service provider business, although its primary focus is currently on selling equipment to non-telecom businesses. Lundmark also stated that he plans to reassess the growth paths of Nokia’s various businesses, including divestment strategies if required. Nokia intends to expand into factory automation and…

VoIP Solutions

Streamline sales prospecting with Cadence by Ringover

By Aiste Kryzanovske February 28, 2023

Identifying new customers and generating revenue through sales prospecting is an essential part of business growth. Yet, it can be a challenging task that involves identifying the right prospects, determining the most effective strategy to connect with potential clients, and maintaining multiple channels of contact. To address these challenges, Ringover, a VoIP phone provider, has introduced Cadence, a multi-channel sales prospecting solution that helps small and medium-sized enterprises (SMEs) streamline their sales procedures and improve the effectiveness of their teams. Empowering sales teams with Cadence With Cadence, sales teams can create customized communication sequences for each type of prospect, such as calls, emails, SMS and LinkedIn messages. This approach allows sales personnel to communicate with clients across numerous channels, increasing the likelihood of a successful connection. Ringover’s sales prospecting tool was built by sales teams for sales teams in order to streamline the entire process of finding new…

6 sure-shot ways to improve your professional communication skills

By Aiste Kryzanovske February 27, 2023

Do you ever find yourself in a situation where you know exactly what you want to say, but when the time comes to say it, you just can’t seem to find the right words? Strong communication skills are important for everyone to master, being extremely valuable in both your personal and professional life. If you’re looking to improve your professional communication skills, then this article is for you! By following these tips, you can start to improve your communication proficiency today. Keep it simple The best approach to start a productive discussion is to speak clearly and concisely. Avoid using long and complicated sentences, and make an effort to express your points clearly. By doing this, you can make sure that your message is understandable and precise. Ambiguity may cause misunderstandings and hinder the clear comprehension of your message. Also, do not use technical or jargon terminology that the…

News Roundup

A quick roundup of the news in Telecoms | Week #8

By Aiste Kryzanovske February 24, 2023

Sneak peek into Mobile World Congress 2023 Mobile World Congress, Europe’s largest telecommunications trade event, kicks off next week, and the major European carrier organizations have provided an early glimpse at what they will display. While many companies are selling and presenting various topics at the event, the primary themes appear to be the metaverse and 5G, with few practical use cases and some unique concepts such as how operators are exploiting APIs on their networks. The show might also include high-resolution ideas of driverless cars and self-driving drones. Read more at: https://tinyurl.com/bdhhndbn Ericsson to cut 1,400 jobs in Sweden Ericsson, a telecoms equipment vendor, has revealed its intentions to decrease its staff in Sweden by around 1,400 individuals as part of massive cost-cutting initiatives. The decision followed an agreement reached with trade unions to conduct a voluntary redundancy program. Ericsson presently employs around 15,000 individuals in Sweden and 100,000…

Telecom News

Sinch Contact Pro solution gains SAP approval

By Aiste Kryzanovske February 23, 2023

Sinch, a cloud communications provider, has announced that its Sinch Contact Pro solution which enables omnichannel customer care at scale, is now available as an SAP Endorsed App on the SAP® Store. SAP Endorsed Apps are products from SAP’s community of partners that support clients in becoming smarter and better-run businesses. A select group of 30 SAP partners are endorsed by SAP, with Sinch Contact Pro being the sole approved contact center solution. SAP® S/4HANA®, SAP CRM and SAP Service Cloud are all compatible with the Sinch Contact Pro solution. SAP-endorsed applications are designed to provide value and achieve the desired results rapidly and efficiently. With extra security, in-depth testing and evaluations against benchmark results, these solutions have been rigorously examined and certified by SAP. The fact that this Sinch solution successfully passed all testing demonstrates the value that Sinch Contact Pro offers SAP clients as a cutting-edge…