In a bid to keep Android users engaged and informed, Google has unleashed a flurry of updates to its mobile apps and services, coupled with a rebranding effort aimed at reinforcing Android’s dual identity as both fun and a serious Google product.
Kcell, Kazakhstan’s leading operator, is set to revolutionize the nation’s telecommunications landscape by launching a colossal seven-year 5G rollout plan with Ericsson at the helm. The mission includes a considerable shift towards a united Radio Access Network strategy merging 5G with existing networks, which proves to offer optimize utilization and smoother transition to advanced technology. Furthermore, this project incorporates Fixed Wireless Access, providing internet solutions in challenging terrains.
Deutsche Telekom, in collaboration with AirHop, Juniper Networks, VIAVI Solutions, and VMware, has been testing the waters to leverage telecom technology bound by Open RAN specifications. Treading an intriguing path of innovation, they trialed Non-RT RIC technology by performing a RAN closed-loop optimization proof, embraced by ONAP and Open RAN standards. The journey unfolded two pivotal use case scenarios revolving around PCI optimization and energy-saving dynamics powered by AI and machine learning.
As internet giant Hurricane Electric curbs access to the notorious web forum Kiwi Farms, it raises pivotal discussions around online free speech. However, the Electronic Frontier Foundation forewarns of a hazardous trajectory, as hysteria around controversial platforms could pave the way to excessive intervention from mighty internet infrastructure providers. Meanwhile, the role of such companies in managing online content remains a hot topic.
In an exciting development for businesses seeking streamlined communication solutions, CallCabinet has officially integrated its cutting-edge recording and analytics solutions with Zoom Contact Center. This groundbreaking move effectively eliminates the need for multiple, independently managed recording and analytics systems.
IBM’s latest partnership with the UK government to create a national biometrics platform has sparked heated debate within the tech community. While the tech giant affirms its commitment against mass surveillance, fear persists about the system’s potential for misuse. Transparency and clear parameters for this new technology’s use are now of paramount importance.
In a record-breaking flurry of innovation submissions, the Connected Britain Awards are turning the spotlight on frontrunners shaping the UK’s digital frontier. The anticipation builds as the official shortlist for 2023 announces contenders across 15 award categories.
Evolve IP, a rapidly expanding global collaboration solutions provider, has achieved the esteemed status of a gold partner with Snom, a leading IP telephony hardware manufacturer. This development marks a significant step forward for Evolve IP’s digital transformation capabilities, particularly across the EMEA region.
GoTo, a trailblazer in communication solutions, has introduced a groundbreaking feature named AI Chat Analysis within its Contact Center platform, enhancing the realm of customer service with advanced AI capabilities. This innovative add-on promises to reshape the way customer service supervisors and analysts understand and interact with customer inquiries.
IBM and Salesforce have unveiled a groundbreaking collaboration aimed at accelerating the worldwide adoption of Artificial Intelligence (AI) in Customer Relationship Management (CRM). Their partnership seeks to empower businesses across various industries to transform customer, partner, and employee experiences while ensuring the security of their data.
