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Tamares Telecom partners with Grid Telecom to create ANDROMEDA, a subsea optical fiber cable system connecting Greece, Cyprus, and Israel, aiming to establish a new telecommunications corridor between Europe and the Middle East. This strategic alliance offers enhanced connectivity, network diversity, and low latency for wholesale customers across the region.

Cisco unveils bi-directional integration between AppDynamics and ThousandEyes, enhancing full-stack observability and customer digital experience monitoring. This unified solution offers real-time application dependency mapping and faster problem resolution, fostering collaboration across various IT teams and driving improved business outcomes.

Google and Apple have collaborated to develop an industry standard to prevent the use of Bluetooth devices for unwanted tracking. The idea seeks to achieve compatibility between the two leading mobile operating systems and the larger Bluetooth ecosystem. The objective is to develop unauthorized tracking detection and alarm systems for iOS and Android platforms that would recognize Bluetooth location tracking devices and flag them if it looks like someone is being monitored without their consent. The proposed standard seeks to identify and inform persons if a location tracker that has been detached from the owner’s device is traveling with them, as well as to give a method for locating and disabling the tracker. According to reports, Samsung, Tile, Chipolo, Eufy Security, and Pebblebee have shown support for the draft specification, which gives instructions for building the essential capabilities into their devices. The proposed protocol expands on the proactive features of…

NUSO, a global communication-focused software as a service (SaaS) company, has become a Cloud Peering Partner for Zoom Phone on Zoom’s Provider Exchange. This means that Zoom customers may now connect to the PSTN using NUSO’s carrier phone, allowing organizations of all sizes to enjoy a smooth and secure communication experience. The partnership combines Zoom’s cutting-edge Cloud Phone System with NUSO’s unrivaled customer service and security to deliver an efficient, trustworthy, and secure communication solution. NUSO’s real-time service provisioning enables faster and more dependable client experiences, and incorporating the SaaS companies calling into the Zoom Phone application is an exciting development for both organizations. Briana Sullivan, VP of Marketing at NUSO, said: “We are thrilled to announce our Cloud Peering Partnership with Zoom for Zoom Phone users. Integrating NUSO calling into the Zoom Phone application is incredibly exciting for our collective teams. We look forward to growing the NUSO and…

GoTo introduces over 30 new features GoTo has revealed over 30 new features across its IT management, support, and unified communications solutions. The new features include GoTo Resolve and Zendesk connectivity for remote support sessions and automated session tracking. Also, Rescue and Google Translate integration, GoTo Customer Engagement, and OpenAI’s ChatGPT integration to produce custom content. Other additions include enhanced call statistics, a centralized security dashboard, and customized surveys. The new features are intended to help consumers and IT teams save time and money while boosting productivity, usability, and the customer experience. Read the full article. Virsae and Hammer team up for a 360-degree cloud contact center experience Virsae and Hammer have collaborated to introduce Outside In – Inside Out, a 360-degree consumer and agent experience solution for contact centers. The service delivers a unified view across on-premise, cloud-based, and hybrid infrastructures, allowing network readiness evaluations, customer journey discovery and…