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Cloud Group NV has emerged as a key player, reshaping the way businesses communicate and collaborate. Founded in 2014 by three visionary partners, Cloud Group has quickly risen to prominence in the Belgian market. I had the opportunity to interview ​​Mike Mol, the Founder and Chief Sales Officer of Cloud Group NV and dive into the story behind Cloud Group, their unique value proposition, and their plans for the future.

DE-CIX, the world’s leading operator of Internet Exchanges (IXs), has unveiled its plans to establish PT DE-CIX Indonesia, a joint venture with PT IDMarco Digital Solusi, a subsidiary of the Salim Group. This initiative marks a significant move for DE-CIX, as it ventures into Indonesia, the largest population and fastest-growing economy in Southeast Asia.

Four powerhouse telecom companies have forged an alliance to harness the potential of Artificial Intelligence (AI), revolutionizing customer experiences and uncovering potential business opportunities. This alliance, brought to life in Seoul, South Korea, promises to co-develop a Telco AI Platform, pioneering new AI services, like digital assistants and super apps. The initiative has been seen as a forward-thinking response to the escalating global interest in AI within the telecommunications industry. Imminent discussions at the Total Telecom Congress will shed more light on this transformational feat.

Dish Wireless, through its Boost Mobile branch, is courting Amazon Prime users with discounted SIM kits for its postpaid Infinite Unlimited plan. The flat rate monthly service promises unlimited connectivity, but with potential speed limits for heavy data users. However, the lack of compatible devices and reliance on AT&T and T-Mobile’s networks pose noteworthy challenges, dampen the impact of the partnership, and call into question its ability to significantly boost Dish’s customer base.

Spectrum Enterprise, a division of Charter Communications, Inc., has recently inked a multi-year contract with the State of Wisconsin Department of Administration. The agreement will grant state agencies, municipalities, and educational institutions access to Spectrum Enterprise’s diverse portfolio of network, internet connectivity, and cybersecurity solutions. This move aims to streamline technology services procurement, fostering connectivity among employees and citizens and ensuring seamless digital operations.

In a remarkable stride, Bharti Airtel has connected over 20 million IoT devices via its B2B branch, Airtel Business, amid India’s 5G evolution. This permits a vast assortment of IoT features offered through multiple connectivity mediums. Major deals have propelled Airtel to surpass a key milestone. Moreover, the Airtel IoT platform facilitates enterprises to manage their IoT connections via the Airtel IoT Hub.

To shed light on the recent changes in the A2P messaging industry, we sat down with Aaron Alter, the CEO and Co-Founder of Telgorithm, a leading cloud communications enablement API platform. Telgorithm delivers automated and reliable A2P text messaging API solutions, assisting businesses in navigating the complexities of the ever-changing A2P messaging market while scaling their operations seamlessly.

Five9, Inc., a provider of the Intelligent CX platform and listed on NASDAQ as FIVN, announced today that Frost & Sullivan has recognized it as a Growth and Innovation leader in the Frost Radar™: European Cloud Contact Center Market, 2023. The Frost Radar™ report highlights key criteria, including the company’s long-standing presence in Europe, consistent growth, effective go-to-market strategies, robust customer support, commitment to local markets, and investments in transformative technologies such as AI integration.

Vonage, a leading global provider of cloud communications solutions for businesses’ digital transformation, has introduced the Vonage Protection Suite, a comprehensive lineup of counter-fraud products and solutions aimed at safeguarding against the ever-evolving threats of online fraud and cyberattacks. The suite empowers developers and businesses to create robust counter-fraud measures, offering a unique level of customer control in managing communications.