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To compete with Facebook’s Messenger and WhatsApp as well as Apple’s iMessages, Google is looking for bold new ideas. They have had a number of failures in this area, having tried Talk, Hangouts and Allo! But for an American company, there’s no such thing as failure – there’s just the gaining of experience. Looking forward, Google will focus on delivering their new calling and messaging system called “Chat.” Chat aims to replace SMS, and uses the RCS protocol (Rich Communication Service) to achieve its goals. With Chat, users no longer need to download an application and keep that application updated, and the open-source nature of the RCS protocol will make this platform accessible to developers. According to The Verge media publication, more than 60 companies all over the world, including developers and operators such as Orange, Samsung and Asus have already committed to supporting Chat. For its part, Google promises…

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced that during 2024, the company has successfully delivered more than 1 billion Rich Communication Services (RCS) business messages for businesses worldwide.  This milestone underscores Sinch’s role as a trusted partner when businesses seek out innovative messaging solutions to engage with their customers.

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that RCS can now be provisioned using our Sinch Customer Dashboard, expanding the number of tools available for businesses to get started with RCS quickly and seamlessly. With its suite of APIs and user-friendly solutions, Sinch is helping businesses take advantage of RCS at scale, making messaging more interactive, engaging, and accessible.

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has partnered with Singtel, Asia’s leading communications technology group, to become the first provider to enable Rich Communication Services (RCS) for businesses in Singapore. Sinch and Singtel are now offering businesses an advanced platform to connect with customers through secure and branded messaging directly in their native mobile inboxes.

Ericsson and global operators like Vodafone and AT&T have launched a joint venture to commercialize network APIs globally. This initiative aims to standardize API offerings, fostering innovation and monetization in the 5G era. By collaborating with major players such as Vonage and Google Cloud, the venture promises to revolutionize the voice over IP (VoIP) landscape.