Communication is essential for any business, whether it is to connect with customers, partners, suppliers, or employees. One of the leading providers of cloud-based communication solutions is Voicenter, an innovative international tech-telephony company that develops a wide variety of communication platforms based on secure cloud technologies.
Ribbon Communications Inc., a leading global provider of real-time communications technology and IP optical networking solutions, has made a significant announcement regarding its collaboration with Beanfield, a major player in the Canadian telecommunications industry. Ribbon revealed that Beanfield is leveraging its cutting-edge solution, Ribbon Connect for Operator Connect, to enhance and streamline the deployment of Operator Connect for Microsoft Teams, a move aimed at modernizing and fortifying their networks.
In today’s fast-paced business landscape, effective communication is crucial to success. Talkroute offers a comprehensive virtual phone system that allows businesses to manage calls, texts, and meetings seamlessly. With its user-friendly interface and robust features, the phone system eliminates the need for expensive on-site equipment, making it an attractive solution for businesses of all sizes. In this article, we will explore what Talkroute is, its unique selling points, and the benefits it brings to businesses.
The shift towards automation in communication service providers (CSPs) is somewhat paradoxical: while advancing in efficiency, it risks diminishing vital human interaction. A recent study by Omdia underlines this predicament, indicating that despite chatbots’ growing usage, consumers predominantly favor human contact, especially when seeking resolutions. Meanwhile, emails emerge as the main channel for consumer engagement, a revelation challenging cost-cutting efforts that bypass burgeoning automation.
A recent survey unveils how, despite potential risks, most industries, particularly telecommunication firms are embracing generative AI’s benefits. Interestingly, even traditionally cautious sectors, like aerospace and defence show a strong inclination towards AI’s adoption. Yet, as AI integration requires extensive investment in staff skill development, emerging corporate roles like AI auditors or ethicists are anticipated.
More and more companies are embracing the flexibility of remote work, allowing their employees to be connected wherever they are in the world. In this article, we’ll discuss how to implement VoIP in a remote work environment, including the benefits of utilizing VoIP for remote work, and the different types of VoIP systems available.
Industry expert Jonny Parkinson illuminates the landscape of telecommunications mergers and acquisitions amidst economic shake-ups and global tensions. Despite a dip in deal-making activity, recent predictions suggest a strategic surge in the back half of 2023. Drawing upon the resilience of telecom firms in the face of change, Parkinson underscores the potential offered by technologies like AI and cloud computing to maintain competitiveness, even encouraging alternative structuring concepts and careful due diligence for prospective M&A targets.
VEON commits $600 million investment via Kyivstar for Ukraine’s recovery, focusing on infrastructure, 4G expansion, cybersecurity, and community support, fostering accelerated digitalization and rebuilding efforts.
Euro-Center, one of the world’s leading companies in the fields of medical assistance, travel assistance and insurance claims’ handling, has formed a strategic alliance with DIDWW, a global telecoms operator offering premium quality VoIP communications and SIP trunking services. By leveraging DIDWW two-way SIP trunking solution, this partnership ensures high quality voice services throughout Euro-Center’s medical assistance and travel insurance business. With their global presence, it was crucial for Euro-Center to find a comprehensive cloud solution as opposed to relying on local PBX systems in each of their 11 regional offices. Consequently, the company chose to partner with Genesys Cloud and collaborate with DIDWW to meet the goals of Business Continuity Planning (BCP). Euro-Center selected DIDWW due to the operator’s unique coverage in countries not typically covered by other global SIP providers, such as South Africa, Thailand, Brazil, and Turkey. As Euro-Center has its second-largest office in Thailand, securing premium…
Navigating workplace communications is challenging for business owners. Choosing between PSTN and VoIP is complex. PSTN offers reliability and call quality, while VoIP provides flexibility and scalability. VoIP integrates with tools and supports remote work. PSTN is secure and compliant, but VoIP can be secured with measures. PSTN excels in emergency services, but VoIP is improving.
