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Telecom News

DIDWW and AssistYou join forces to offer AI-powered voice assistant services worldwide

By Aiste Kryzanovske June 2, 2023

DIDWW, a leading global provider of VoIP and SIP trunking services, has expanded its strategic partnership with AssistYou, a top developer of AI-driven voice assistants for large-scale phone customer service operations. By harnessing the power of DIDWW two-way SIP trunking, this collaboration aims to deliver enhanced voice services and further expand the global reach of AssistYou’s innovative voice assistant solution. Seeking to deliver best-in-class technology and services, AssistYou recognizes the crucial need for a partner, like DIDWW, capable of providing worldwide coverage for call termination, ensuring high-quality and secure VoIP communications. By employing the potential of voice technology, AssistYou helps businesses to reduce customer service workload, increase availability, and elevate overall customer satisfaction. Additionally, AssistYou Analytics tool enables organizations to analyze and enrich every phone call in real-time, generating valuable insights to optimize customer service and operational processes. Through this extended partnership, AssistYou will benefit from secure and uninterrupted voice…

Telecom News

Transforming UK National Rail Telecoms: Collaboration for Resilient Connectivity

By Aiste Kryzanovske June 1, 2023

Turner and Townsend partners with Network Rail to transform outdated telecom systems, enhancing the UK’s rail connectivity through resilient and affordable technologies. This collaboration aims to streamline the acquisition of skills for telecom infrastructure support, driving nationwide change.

Telecom News

5G Standalone and Network Slicing: Revolutionizing B2B Connectivity

By Aiste Kryzanovske June 1, 2023

Network slicing has become a popular topic in telecoms discussions, particularly in relation to the benefits of 5G for industrial or business applications. It is believed to improve the reliability and performance of connectivity in situations where network congestion or mission-critical operations are at stake. With the rollout of 5G Standalone, network slicing is becoming an increasingly important aspect of B2B installations.

CPaaS

Infobip Leads CPaaS Market: IDC Ranks Firm as Omnichannel Communications Pioneer

By Aiste Kryzanovske June 1, 2023

Infobip secures leadership position in the CPaaS market for the second year, showcasing commitment to omnichannel communications. Outperforming competitors, IDC lauds Infobip for customer service, functionality, and more. Exciting times ahead with CPaaS X solution launch in May 2023.

Telecom News

Virtual Event Platforms: Skyrocketing Growth and Impact on Business Communication

By Aiste Kryzanovske June 1, 2023

The virtual event platform market’s potential $40 billion valuation by 2032 signals increasing digitalization in businesses worldwide. As unified communications services grow in popularity, so does the demand for virtual and hybrid event solutions for various industries.

Telecom News

Dish Network Potential Amazon Partnership: Mobile Market Impact and Challenges

By Aiste Kryzanovske May 31, 2023

Dish Network’s potential deal with Amazon may revolutionize its mobile business and offer a competitive edge against leading operators. The partnership, expected to be unveiled soon, could enhance retail exposure and propel Dish’s postpaid market growth, despite challenges with device compatibility and network deployment costs.

Telecom News

Nvidia’s Grace Hopper Superchip: Bridging Telecom and Generative AI Worlds

By Aiste Kryzanovske May 31, 2023

Nvidia’s groundbreaking Grace Hopper superchip, now in full production, aims to revolutionize generative AI applications and transform various industries, from telecommunications to automotive. Merging advanced CPU and GPU capabilities, it offers improved infrastructure while addressing Open RAN architecture debates.

Telecom News

Charging Content Providers: Impact on Network Investment and Consumer Choice

By Aiste Kryzanovske May 24, 2023

The debate over charging content providers for carrying their traffic raises concerns as digital minister Volker Wissing praises open internet. Telecoms argue network investment, but implications of potential service withdrawals remain undiscussed.

Telecom News

NTT & Cisco Unite to Launch Managed IoT Solutions: Insights, Challenges, and Opportunities

By Aiste Kryzanovske May 23, 2023

NTT and Cisco collaborate in launching IoT solutions as a managed service, targeting sectors like manufacturing and healthcare. Combining expertise, they aim to enhance security, decision-making, and lower operational costs. With repeatable solutions, faster deployment and predictable benefits are possible, but customization is still necessary for unique requirements.

Telecom News

Italian Telco Sector Revival: Tax Breaks, Fiber Transition, and Strategic Investments

By Aiste Kryzanovske May 23, 2023

Italy’s Ministry of Enterprise proposes €1.5 billion in support for the nation’s telecom sector, including tax breaks and funding for fiber upgrades, potentially revitalizing the struggling industry and fostering a competitive environment.