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IoT Scotland smart network set to transform Glasgow

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Smart infrastructure company Boston Networks has announced the launch of an Internet of Things (IoT) network for Scotland at the Glasgow Science Centre. During the first stage of the IoT Scotland program, Glasgow will get 22 long range wide-area network (LoRaWAN) gateways. This will provide 99 percent of the required coverage, making the city the most LoRA-covered in the UK, “with the potential to become the smartest”. IoT Scotland will manage a wireless sensor network to collect data from and exchange that data between compatible IoT devices, and transmit the information without the need for mobile phone or Wi-Fi connectivity. The initiative will enable businesses and public sector organisations to develop new and innovative applications, supporting the expansion of smart places throughout the country. Falk Bleyl, Chief technology officer at Boston Networks, said, “We are excited to be leading this pioneering project to build and operate the IoT…

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Viber 10 delivers new features for Android and iOS

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Viber has launched the latest revision of its mobile messaging application on iOS and Android – version 10, featuring an updated User Interface (UI) together with several other improvements. This is the first major update to the app in four years. The company stated that Viber Messenger 10 comes with a new look, has enhanced connectivity options, and includes additional privacy measures. Viber services have been improved with the ability to send messages twice as fast as before, and voice and video calls have been given “a quality boost to become crystal clear”. There is a new, bright header across the app, and the main chat list is displayed with convenient access to all private and group chats, communities and favourite public content. The update includes a new “Calls” screen containing recent calls and phone contacts, with the Viber Out balance and subscriptions shown at the top of…

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Improving technical support for VoIP providers

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The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

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Telinta and TextBetter deliver improved SMS solutions for VoIP providers

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US telecommunications companies Telinta, offering cloud-based, white label switching and billing solutions for VoIP service providers, and TextBetter, a provider of cloud-based business-texting services, have announced a joint initiative to deliver cooperative solutions for VoIP service providers. VoIP services such as hosted PBX, business and residential VoIP, and mobile connectivity accessible through Telinta’s cloud-based softswitch platform, can be integrated with this unique SMS solution. The white label solution from TextBetter makes it possible for any US phone number to send and receive SMS via email. TextBetter SMS services can be easily added to Telinta’s hosted softswitch platform, without the need to change the ownership of the DIDs. According to Telinta, “this powerful cloud-based combination of VoIP switching, billing, and SMS technology requires no software or hardware for service providers. TextBetter pairs the end user’s existing email with an associated phone number, so that SMS messages can be both…

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What is an API and how can it be used?

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The abbreviation API stands for Application Programming Interface, a phrase which is not particularly self-explanatory to those who have not yet had the chance to delve into the world of APIs. voip.review will provide a concise and easy to understand explanation of APIs for you. Basically, an API is a software-to-software interface that allows different computer systems and applications to communicate and share information, according to a set of rules embedded in the API. To put it another way, the API is a Programming Interface for developing Applications. The provider of the API publishes a set of rules defining how third party software programs should interact with their piece of software, listing a bunch of operations that developers can use, along with a description of what each operation will achieve. APIs deliver tremendous advantages to the technology industry, mainly because they allow for the rapid development of software products using…

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What to focus on when upgrading from traditional PBX to cloud PBX

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A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and requires none of the hardware investment that traditional on-premises systems needed in the past. With maturing technology and the desired convenience in business communication, now is the right time for change. Switching to a hosted private branch exchange (PBX) may sound complicated, however a well-thought-out transformational process can be smooth and hassle-free. Let’s discuss the main points to consider when moving from a traditional voice system to a cloud PBX. PBX systems – traditional vs virtual To begin with, it is important to understand the main differences between a traditional PBX and a cloud PBX. A legacy PBX is an enterprise phone system stored and hosted on the customer’s premises, and consists of specialized hardware,  generally  connected using circuit switched networks.…

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FIX Network will store Private Keys on SIM Cards and use Blockchain to secure our digital lives

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We are rapidly evolving into a digital and decentralized society, where private keys on mobile devices will play a critical and indispensable role in ensuring the safety of our daily transactions and securing our digital identities. FIX Network are aiming to revolutionize the blockchain and cellular industries by providing mobile device users with innovative key holder and transaction security, coupled with a practical user experience. The underlying technology for securing the user’s private keys are the SIM cards used by mobile operators, enabled by the FIX Network open-source STK residing on those SIM cards. This standard SIM hardware, together with blockchain- powered, distributed policy engines that govern end-user transactions, form the architectural backbone of the FIX Network security solution. This solution introduces the concept of a pool of SIM cards, enhancing security, and at the same time, eliminating the possibility of a single point of failure. Multiple SIM…

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Top 10 Women in Telecommunications

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As a whole, the telecommunications industry has been traditionally male-dominated. However, the trend is rapidly changing as this business sector becomes increasingly augmented with talented women having profound knowledge and skills, and influencing an industry where high-ranking female officials were a rarity until recently. Here is the list of the top ten women in the telecommunications industry, selected for their technical and business know-how, extensive experience, leadership and most significantly, their influence. Michelle Bourque Michelle Bourque is Senior Vice President, Product, Marketing and Access Strategy for BCE Nexxia, a wholly-owned subsidiary of Bell Canada. The company provides wholesale services, including voice, broadband, hosting and co-location, and IP connectivity. As the leader of a team of product and marketing professionals, Michelle has introduced innovation and fresh perspectives to the wholesale marketing and product divisions. According to Michelle, women already have a significant presence in the telecoms sector, and…

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The EU Parliament voted FOR the European Electronic Communications Code

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As anticipated, the European Parliament has voted in favour of the European Electronic Communications Code (EECC). The new EU telecoms rules will open the possibilities for faster access to radio spectrum waves and greater investments in high-speed connectivity. They will also ensure better protection and services for end-users of either traditional (calls, SMS) or web-based solutions (Skype, WhatsApp, etc.). Vice-President for the Digital Single Market, Andrus Ansip, and Commissioner for Digital Economy and Society, Mariya Gabriel, made a joint statement, which said, “Today’s vote by the European Parliament is a positive and necessary step towards ensuring that the telecoms sector in the EU is fit for purpose.” “The new telecoms rules that will now be put in place as a result, are an essential building block for Europe’s digital future and a source of new digital rights for European citizens. They are crucial for meeting Europeans’ growing connectivity needs and boosting…

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Verizon links Motorola Moto Z3 smartphone to 5G network

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Three telecommunication giants, Verizon, Motorola and Samsung, have shared some good news and provided updates regarding progress with the long-awaited 5G network. Verizon has announced that they have successfully accomplished the connection of a 5G-upgradeable Motorola smartphone using a Qualcomm 5G modem and Samsung’s 5G technology to their 5G network. The team performed tests that included video calling and Internet browsing by means of a 5G link. According to Bill Stone, vice president, Technology Development and Planning for Verizon, “In the past two years, we have consistently led the world in 5G, including launching the world’s first commercial 5G service last month”. Obviously upbeat about this successful test using an actual smartphone, he assured, “We will be the first to offer a 5G upgradeable smartphone on our network in 2019.” Verizon’s 28 GHz spectrum and Samsung 5G New Radio solutions were employed to complete the transmissions. The 5G-enabled…

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