Broadband users face the most disruptions during peak hours, particularly at 11 am on Fridays or Wednesdays, according to a recent survey. The study pinpointed additional vulnerable time slots between 6 pm and 9 pm, 2 pm and 3 pm, and 10 am. The primary culprit for disconnections, as reported by users, is broadband provider outages, accounting for a majority of the incidents. Other contributors include power cuts (42%), planned maintenance to external cables (18%), and router issues (17%).
As Santa Claus gears up for his global sleigh ride, Verizon’s holiday tech squad is set to collaborate with the North American Aerospace Defense Command (NORAD) for the 21st consecutive year. In a bid to enhance NORAD’s capabilities in tracking Santa’s journey on Christmas Eve, Verizon will leverage its robust network infrastructure.
In a groundbreaking move, Iliad and Vodafone are set to join forces in a strategic merger that has gained unanimous support from Iliad’s board of directors and its primary shareholder, Xavier Niel. The proposal aims to amalgamate Iliad’s ‘innovative approach to connectivity, affordability, and digital inclusivity’ with Vodafone’s expertise in the business-to-business (B2B) sector.
The Idaho Broadband Advisory Board (IBAB) has approved the allocation of $120 million from the Idaho Capital Projects Fund to support 18 broadband initiatives, providing a significant boost to over 30,000 homes and businesses across the state. In collaboration with the state government, the advisory board strategically targeted projects to enhance crucial areas including distance learning, telehealth, telework, economic development, and public safety.
A recent report by the Fiber Broadband Association (FBA) reveals that fiber internet has now reached over half of U.S. households, surpassing 51.5% of primary homes. The survey, conducted by RVA LLC Market Research and Consulting on behalf of FBA, highlights 2023 as a record-setting year for annual fiber-to-the-home growth, with network operators connecting an unprecedented nine million new homes.
As businesses adapt to the demands of today’s fast-paced environment, this article explores the 10 indispensable features that can transform a business phone system into a strategic asset. From VoIP capabilities and mobile integration to unified communication, CRM software integration, and advanced call routing, discover how these features enhance internal operations, optimize customer interactions, and contribute to improved efficiency, productivity, and customer experiences.
In a strategic move to fortify the European Union’s standing in the global cloud computing sector, the European Commission has greenlit a substantial €1.2 billion state funding injection. The funding is earmarked for the Important Projects of Common European Interest (IPCEI) Next Generation Cloud Infrastructure and Services (IPCEI CIS), a collaborative initiative involving seven member countries: France, Germany, Hungary, Italy, the Netherlands, Poland, and Spain.
Verizon Public Sector has clinched a $15 million task order to upgrade voice and data services for the U.S. Navy’s Morale, Welfare and Recreation (MWR) division. The contract, granted under the federal government’s Enterprise Infrastructure Solutions (EIS) procurement initiative, will witness Verizon integrating innovative technologies and services for voice across MWR’s global locations.
In a groundbreaking move, AT&T has selected Ericsson as the primary supplier for its Open RAN equipment, set to handle 70% of its wireless traffic by the close of 2026. The five-year agreement, valued at an impressive $14 billion, signals a significant shift in the North American telecommunications landscape. Under the deal, Ericsson will replace some of Nokia’s equipment in specific areas of AT&T’s network.
Shell Energy faces a £1.4m fine imposed by telecom regulator Ofcom for a serious breach in communication service rules. Over 70,000 customers weren’t correctly notified about end-of-contract and best tariff options, a grave misstep underscoring the importance of clear, timely communication in service provision. Substantiating the matter, some customers were even misinformed about costs post-contract, leading to unwarranted overpayments.
