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Ribbon unveils new EdgeMarc 300 Series for enhanced IP-based communications

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The US technology company Ribbon Communications has introduced its new EdgeMarc 300 Series to provide small businesses, home office and branch office customers that currently have analog voice infrastructure, with an easy and cost-effective way to capitalize on IP-based voice services. The cloud solutions provider said that the EdgeMarc 300 is part of the recently launched cloud-based Ribbon Next Generation Intelligent Edge portfolio, which securely connects and enhances enterprise voice and data applications, including Microsoft Teams. This portfolio of edge solutions delivers service assurance, advanced analytics, security, policy and routing functionalities for cloud communications applications. Ribbon’s EdgeMarc 300 is a survivable branch office solution that supports the integration of analog endpoints and the public switched telephone network (PSTN), as well as Session Initiation Protocol (SIP) calls. This gateway provides connectivity between analog and SIP devices, enabling branch offices to rapidly migrate analog phones to a SIP-based network and communicate seamlessly with…

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A quick roundup of the news in Telecoms | Week #11

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Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…

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A quick roundup of the news in Telecoms | Week #10

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Hailo raises $60 million to accelerate the launch of its AI edge chip Israeli startup Hailo has raised further USD 60 million in series B funding for artificial intelligence (AI) chips, bringing its total financing to date to USD 88 million. This round, led by existing investors, was joined by strategic investors including ABB Technology Ventures, NEC Corporation, and London-based Latitude Ventures. Hailo said the new funding will help to roll out its Hailo-8 Deep Learning chip and to reach new markets and industries worldwide. The Hailo-8 could give edge devices far more processing power than before, allowing them to perform AI tasks without having to connect to the cloud. The company was founded in 2017, and its technology is designed for the automotive market, smart cameras, smartphones, drones and AR/VR platforms. Read more at https://tinyurl.com/tbwyjnb Ericsson starts manufacturing of 5G base station in Texas Sweden’s Ericsson, one of the…

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A quick roundup of the news in Telecoms | Week #7

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Deutsche Telekom, Telefonica and Orange test blockchain technology Deutsche Telecom is testing a blockchain solution that can be used to generate and sign secure inter-operator roaming discount agreements. T-Mobile US, Telefonica, Orange and the GSMA are collaborating to test the software that will reduce the complexity of the current process, which usually involves drafting, signing and manually implementing the contracts. Deutsche Telecom said that this is the first time operators are able to jointly test blockchain as a solution that also incorporates a corresponding legal framework, governance model, and integration into corporate IT infrastructures. Read more at https://tinyurl.com/rpwsegx The world’s biggest phone show has been canceled due to coronavirus concerns The GSM Association (GSMA) has canceled the world’s largest mobile phone show, Mobile World Congress (MWC), in Barcelona due to concerns related to the growing coronavirus pandemic. The GSMA represents the interests of mobile operators worldwide uniting more than 1,200…

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Dixa’s customer friendship platform secures $36 million in Series B funding

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Copenhagen, Denmark-based Dixa has raised USD 36 million in Series B funding for its customer engagement solution, dubbed the “customer friendship” platform. This global customer service tech startup aims to create friendships between brands and their customers and will use this newly injected capital to accelerate the development of its product, expand innovations in data processing and enhance integration with third-party software. This Series B funding round was led by Notion Capital, with the support of existing investors Project A Ventures and SEED Capital. Jos White, General Partner at Notion Capital, stated, “Customer service is one of the largest software categories out there. And yet the market is still operating in transactional silos and not reflecting the world we live in. We think Dixa has what it takes to upend the industry with a platform that works across any channel and brings real-time intelligence to every conversation. We couldn’t…

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Colt expands its voice footprint to four new countries

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The UK-based Colt Technology Services, a provider of network, voice, data center and managed cloud services, has announced the expansion of its voice offering to four new countries, namely Australia, Bulgaria, Croatia and Hungary. As part of this global voice rollout, Colt has stated that Singapore, Slovakia, Canada and the US will now benefit from enhanced voice functionalities as well. This expansion is part of Colt’s commitment to remove the barriers businesses face when trying to strengthen their global presence. “Colt’s product portfolio has been continually evolving to enable enterprises’ digital transformations, allowing more customer control and supporting their growth,” said Rajiv Datta, Chief Operating Officer at Colt. “The continued expansion of our global Voice proposition provides customers with one supplier globally, which has 100% regulatory compliance and allows them to control their services easily through an online portal.” The announcement also indicates that when using Colt’s global voice…

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World Economic Forum and ISPs lay out new Internet security principles

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The World Economic Forum Centre for Cybersecurity, in cooperation with leading Internet service providers (ISPs) and multilateral organizations around the world, have developed new Internet security principles to help protect up to one billion consumers in 180 countries. According to the World Economic Forum’s Global Risks Report 2019, the impact of indiscriminate malicious activity on the Internet can be significant and will carry an estimated global price tag of USD 6 trillion in 2021. The new cybersecurity principles have been endorsed by BT, Deutsche Telekom, Du Telecom, Global Cyber Alliance, Korea Telecom, Proximus, Saudi Telecom, Europol, Singtel, Telstra, Internet Society, and the ITU. It is stated that ISPs are a critical community that have the ability to protect consumers against cybersecurity threats and therefore have a significantly positive impact on their safety. Amy Jordan, Delivery Lead, Platform for Shaping the Future of Cybersecurity and Digital Trust, World Economic Forum, said, “Cybersecurity…

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A quick roundup of the news in Telecoms | Week #4

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British officials recommend role for China’s Huawei in 5G network UK officials have proposed allowing Chinese tech giant Huawei to play a limited role in the UK’s future 5G network, resisting calls from the US for a complete ban over fears of Chinese spying. Huawei will be kept out of the sensitive, data-heavy “core” parts of 5G infrastructure, but will be allowed to deploy its equipment in other parts of the network, according to sources speaking to Reuters. This recommendation comes ahead of a meeting of Britain’s National Security Council next week to decide how to deploy Huawei equipment. In addition, this proposal would satisfy Britain’s two largest telecoms operators, BT and Vodafone, which already use Huawei equipment and are against a total ban. Read more at: https://tinyurl.com/szmovzy CityFibre buys FibreNation from debt-laden TalkTalk for £200 million Britain’s TalkTalk Telecom Group has agreed to sell its FibreNation full-fibre network business…

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A quick roundup of the news in Telecoms | Week #3

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Six global carriers form a group for MEC, 5G interoperability Verizon, Vodafone, America Movil, KT Corporation, Rogers Communications, and Telstra have joined forces to form the first-of-its-kind cooperation, the 5G Future Forum. The world’s leading telecoms and technology service providers will work together to develop interoperable 5G specifications and mobile edge computing across key geographic regions, including the Americas, Asia-Pacific and Europe. According to the statement from the carriers, they will “develop public and private marketplaces to enhance developer and customer access to 5G, and will share global best practices in technology deployment.” Read more at: https://tinyurl.com/u3vdooh Google acquires no-code app development platform AppSheet Google has announced the acquisition of AppSheet, a no-code enterprise app development platform that allows developers without extensive programming knowledge to collect rich data, fill up apps with AI, or automatically move data. This works by extracting data from a spreadsheet, database or form, and using the…

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Cellnex Telecom expands to Portugal with the acquisition of OMTEL

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Spanish wireless infrastructure giant Cellnex Telecom has acquired the Portuguese telecommunications tower and site operator OMTEL, owned by Altice Europe and Belmont Infra Holding. This agreement is worth around EUR 800 million, and the acquisition includes the projected deployment of 400 new mobile cell sites in the next four years, adding to the 3,000 sites that OMTEL currently operates in Portugal. Cellnex said that to facilitate the upcoming 5G roll-out in Portugal, the company has been rapidly expanding, and its build-to-suit (BTS) program could involve constructing a further 350 sites for third parties by 2027. The estimated investment for this BTS plan is expected to be EUR 140 million. The Spanish towerco anticipates that this acquisition will increase the company’s sales backlog by EUR 2.5 billion to EUR 38.5 billion. Tobias Martinez, CEO of Cellnex, said, “With OMTEL, we are not only integrating one of the leading independent…

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